Nataliem Cleaning LTD

Nataliem Cleaning LTD is a locally owned and operated cleaning service based in Calgary, Alberta, serving residential and commercial clients across the city and Saskatoon. The business offers a range of services including deep cleaning, standard cleaning, post-construction cleaning, carpet cleaning, and move-in/move-out cleaning. They emphasize using eco-friendly, hospital-grade products that sanitize surfaces within 30 seconds to create a healthier environment for families and pets.

The company states it operates in full accordance with the safety standards recognized by the City of Calgary. They pride themselves on being bonded and insured to provide peace of mind for their clients. Their team utilizes advanced techniques and premium, eco-friendly products that are safe for people and pets, aiming to go beyond surface cleaning to provide a restorative deep clean.

Clients can reach Nataliem Cleaning LTD by calling (403) 630 6522 or emailing [email protected]. The business also provides a physical address at 300-1000 9 Ave SW, Calgary, Alberta T2P2Y6 for contact purposes. Office hours are listed as Monday through Sunday from 6 am to 11 pm.

To get started, customers can call, email, or fill out the contact form on the website to request a free quote. The team arrives fully equipped with professional-grade cleaning products, supplies, and a vacuum, so clients do not need to provide anything unless they have a specific product preference. Clients are encouraged to clear clutter and ensure easy access to areas before the appointment.

The business offers a cancellation policy where at least 24 hours' notice is required to avoid fees. Cancellations made 24 hours or more in advance incur no fee, while those made less than 24 hours before the appointment result in a $50 cancellation fee. Same-day cancellations or inaccessible properties are charged the full cost of the scheduled service.

Nataliem Cleaning LTD does not require clients to sign long-term contracts, offering flexibility under their standard Terms and Conditions. The final price may differ from the original quote if additional work is needed, such as excessive pet hair, additional appliances, significant clutter, or heavier-than-expected cleaning requirements. Additional charges are only applied after discussing the situation with the client and obtaining approval.

The company serves a wide range of Calgary neighborhoods, including Downtown, Beltline, Inglewood, Ramsay, Tuscany, Sage Hill, and many others. They also mention providing services in Saskatoon and surrounding areas, covering both residential and commercial spaces. Their coverage extends from the inner-city core to the expanding southeast and northwest neighborhoods.

Some reviewers on Trustburn have expressed concerns about a lack of attention to detail, which resulted in a 1 out of 5 star rating from a single review. This feedback highlights a specific area where the business could improve its service delivery to meet client expectations for thoroughness.

The business highlights its use of eco-friendly, hospital-grade products that eliminate bacteria and germs within 30 seconds as a key differentiator. They also offer tailored solutions for various needs, from standard maintenance cleans to post-construction sanitization, customizing their approach to each client's requirements. Their commitment to excellence includes a focus on health and sanitation standards.

Clients are advised to clear clutter from floors, countertops, and other surfaces to help the team provide a more thorough and efficient service. Keeping children and pets away from active cleaning areas is recommended for everyone's safety. Letting the team know about priority areas or special requests before the appointment is also suggested.

The company offers a variety of cleaning services including post-construction cleaning, office/commercial space cleaning, carpet cleaning, and deep or standard cleaning. Each service is designed to cater to specific needs, ensuring a comprehensive clean for different environments and situations. They emphasize enhancing cleanliness to perfection rather than just basic cleaning.

The business operates in full accordance with the safety standards recognized by the City of Calgary, ensuring compliance with local regulations. They also mention being bonded and insured, which provides an additional layer of security for their clients. Their eco-friendly approach is a core part of their service offering.

The company's website states they are dedicated to simplifying life and relaxing fully by handling cleaning chores. They aim to create a stress-free living environment and partner with clients to achieve a healthier, happier, and cleaner home. Their mission is to make homes shine and provide a sanctuary from daily stress.

The business emphasizes that their team is professional, trained, and uses advanced techniques for a superior clean. They are locally owned and operated, providing a personal touch to the Calgary community. Their goal is to deliver consistent, high-quality results that clients can depend on.

The company offers a free quote for potential clients, encouraging them to get in touch for a consultation. They also provide a contact form on their website for easy communication. Clients can also reach out via phone or email for any inquiries or special requests.