MyStrom has been my go-to company for smart home solutions. Their products are of high quality and the customer service is top-notch. I recently purchased their smart light bulbs and they have exceeded my expectations. The bulbs are bright, energy-efficient, and easy to control. I'm extremely satisfied with my purchase and would highly recommend MyStrom to anyone.
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What reviewers say about MyStrom
Customers describe MyStrom as a reliable company with high-quality, well-designed products that integrate seamlessly into existing smart home setups.
What is MyStrom?
myStrom is a mobile cloud service that lets users control connected devices via a free smartphone or tablet app. The only purchase required is the switch itself, which enables remote on/off functionality and consumption tracking from anywhere.
Which countries are served and what are the delivery terms?
The company ships to Switzerland, Germany, Austria, Luxembourg, the Netherlands, France, Belgium, Italy, Poland, and other Zone 1 countries. Delivery times are 3-5 days, with shipping costs starting at CHF 10.00 for Switzerland or 8.00 β¬ for Germany.
What products are available and what are the stated prices?
myStrom offers a free app and cloud service, while the physical switch is the only paid item. Products like the WiFi Switch, WiFi Button Max, and Powerline are available, with prices such as 39.00 CHF for the switch.
Which technology integrations and platforms are supported?
The company integrates with Apple HomeKit, Sonos, IFTTT, and provides a REST API and Node-RED compatibility for advanced smart home setups.
What do reviewers consistently praise about the products?
Multiple reviewers highlight the ease of setup and seamless integration into existing smart home ecosystems as a key benefit of their products.
What do reviewers say about customer support?
Customers frequently mention exceptional customer service, noting that representatives are knowledgeable, polite, and resolve issues promptly.
What is the current rating and how recent are the reviews?
The Trustburn rating is 4.2 out of 5 from 12 reviews, with the most recent feedback dated November 2023.
What technical issues have been reported on Reddit?
Some users on Reddit report that the switches keep broadcasting DHCP requests, even when configured with infinite lease times.
How does the delivery timeline work?
The website states that delivery begins one day after payment authorization for prepayment, or one day after contract signing for other payment methods.
What payment options are accepted and what are the tax conditions?
myStrom AG accepts Visa, MasterCard, and PayPal as payment methods, with all prices including 19% VAT.
Are there specific offerings for businesses?
The company offers a B2B section for business customers and provides resources like a press center and open-source legal notices.
What specific management tools are offered?
The myStrom Cockpit and Solar Manager are specific tools mentioned on the site for managing energy and solar data.
What are some of the specific device models available?
The WiFi Button Max is described as the ultimate smart home button, while the Powerline product is listed among the core devices.
What learning and voice control features are available?
The website mentions compatibility with voice control systems and allows users to learn the app through a dedicated learning section.
Who owns the business and where is it designed?
The company operates under myStrom AG and is designed in Switzerland, with a focus on mobile and cloud-based smart home solutions.
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12 Reviews
The customer service provided by MyStrom is exceptional. I had an issue with one of their products and they promptly resolved it. The representative I spoke to was knowledgeable, polite, and went above and beyond to help me. I'm very impressed with their level of customer care and will continue to be a loyal customer.
I recently purchased some devices from mystrom.ch and I'm really impressed with their quality. The products are well-designed and perform excellently. I love how easy it is to integrate them into my smart home system. The company has done a great job in delivering a seamless experience. I would definitely recommend them to others.
π Great experience with MyStrom! I ordered a smart power strip from their website and it works like a charm. The build quality is solid and the design is sleek. Setting it up was a breeze and it integrates seamlessly with my smart home ecosystem. I'm really pleased with my purchase!
I had a great experience with an online retailer that sells smart home devices. The products I purchased were from a company called MyStrom. They offer a wide range of smart plugs, power strips, and light bulbs. The quality of their products is excellent and they work seamlessly with my existing smart home setup. I highly recommend MyStrom for anyone looking to upgrade their home automation.
MyStrom is a reliable company that offers top-notch products. Their website is user-friendly and easy to navigate. I purchased their smart plug and it has greatly improved my home automation setup. The setup process was straightforward and the plug has been working flawlessly. I highly recommend MyStrom for anyone looking to make their home smarter.
π I'm absolutely loving the smart plug I purchased from MyStrom. It's so convenient to be able to control my devices from my phone. The setup was a breeze and the plug has been working flawlessly. I'm really impressed with the overall quality and functionality. Highly recommended!
The customer service provided by MyStrom is exceptional. They have been very responsive to my inquiries and have resolved any issues I had in a timely manner. Their representatives are friendly and knowledgeable. I'm extremely satisfied with the level of support I received.
MyStrom's products have greatly improved the efficiency of my home. I've been using their smart plugs and power strips for a while now and they have been a game-changer. The quality is excellent, the setup is easy, and they integrate seamlessly with my smart home ecosystem. I'm glad I found MyStrom!
π I recently purchased a smart plug from mystrom.ch and I'm really impressed with its performance. It's very reliable and easy to use. The setup process was straightforward and it works seamlessly with my smart home system. I highly recommend MyStrom's products!
I've had a great experience with the smart home products I purchased from mystrom.ch. The quality is excellent and they work seamlessly with my existing smart home setup. The setup process was straightforward and I haven't encountered any issues. I highly recommend MyStrom for anyone interested in upgrading their home automation.
I recently purchased a smart power strip from mystrom.ch and I'm extremely satisfied with my purchase. The strip is well-built, works flawlessly, and was easy to set up. It has made managing my home electronics much more convenient. I highly recommend MyStrom for anyone looking to make their home smarter.
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About MyStrom
myStrom is mobile. Simply download the free myStrom App to turn a device that is connected to the switch on or off using your smartphone or tablet.
myStrom is a cloud service.
It keeps track of your consumption and gives you access to your devices - from anywhere.
myStrom is absolutely free. The switch is the only thing that you need to buy.
- Website
- mystrom.ch
- [email protected]
