MyNewFloor

MyNewFloor is a flooring company based in Charlotte, NC, with showrooms and warehousing serving the Carolinas. It offers flooring products including carpet, hardwood, laminate, vinyl, and tile through its own branded collections such as the Echo, Verso, Solo, Canto, Novo, Evo, Flow, and Hydro lines. The company provides installation services across these flooring types, along with hardwood refinishing, and uses its own certified installers. Pricing is presented as all-inclusive, covering both materials and installation, and the business also offers floor financing options.

The business operates out of 9716-C Rea Road, Charlotte, North Carolina, 28277, USA, and can be reached by phone at 07044803855. It serves the Carolinas region and provides a wide range of flooring solutions including carpet, hardwood, laminate, vinyl, and tile. The company is known for offering all-inclusive pricing that covers both materials and installation, as well as floor financing options for customers.

MyNewSurface, the parent brand, has been operating for more than 25 years in the flooring, cabinetry, countertops, tile, and wall cladding sectors. The company has grown from MyNewFloor into a full-service design and renovation studio that specializes in curated materials, custom design, and turnkey project management for kitchens, bathrooms, interiors, and more. They partner with leading global brands and local designers to ensure high-quality results.

Customers who have worked with MyNewSurface often praise the team for being fast, clean, and delivering exactly what they promised. Some reviewers note that the quality of work exceeded their expectations and that the service was professional from start to finish. While some mention minor issues like communication delays or late arrivals due to material delays, the overall sentiment is highly positive regarding craftsmanship and design.

The company's process begins with an in-home visit using advanced LiDAR scanning technology to capture exact measurements, ensuring flawless planning and custom fit. Afterward, clients meet with a dedicated designer in the showroom to review layouts, explore renderings, and select materials, including color schemes and mood boards. A detailed quote and timeline are provided after design approval, followed by installation and project management handled by a dedicated team.

A complete kitchen remodel with MyNewSurface typically ranges from $75,000 to $250,000+, depending on the size of the space, cabinetry, appliances, structural changes, and material selections. The $2,500 design phase fee is credited toward the project when moving forward, and most complete renovations take about 6–8 weeks of construction. Projects with structural changes or relocated plumbing can take longer, and building permits are handled by the licensed North Carolina remodeler.

The company offers a seamless transition from inspiration to design to installation, allowing clients to see real finishes and textures in person through full-size samples and displays. Expert designers provide personalized recommendations and side-by-side product comparisons to help customers confidently select materials. This collaborative process ensures the remodel is beautiful, practical, tailored to the lifestyle, and aligned with the budget.

MyNewSurface specializes in curated materials, custom design, and turnkey project management for kitchens, bathrooms, interiors, and outdoor living spaces. They blend functionality with timeless design to create spaces that reflect clients' unique lifestyles, using high-quality materials and expert craftsmanship. The integrated process eliminates the stress of juggling multiple contractors and suppliers, providing a complete start-to-finish approach.

The company's mission is to simplify home improvement through design, quality, and trust, making the renovation process seamless, transparent, and inspiring. They aim to create beautiful, functional spaces tailored to a unique style while delivering unparalleled customer service and lasting quality. The promise includes designing with vision, building with integrity, and delivering with transparency to keep clients informed every step of the way.

MyNewSurface handles the permit process for clients, building every project to code and accounting for approvals from the start. They manage every aspect of the installation with precision and professionalism, from delivery coordination to on-site execution. The final walkthrough ensures the work aligns with the approved plans and expectations, addressing any final touch-ups needed before closing out the job.

The business provides a clear, itemized proposal outlining selected materials, scope of work, and an accurate project timeline with no hidden fees or guesswork. They use advanced LiDAR scanning technology to ensure exact measurements and minimal surprises. The team of designers, project managers, and certified installers work together to ensure every detail aligns perfectly aesthetically, functionally, and structurally.

MyNewSurface is dedicated to transforming homes with exceptional craftsmanship, innovative designs, and premium materials to create beautiful, functional spaces. The company believes that every surface tells a story of craftsmanship, creativity, and the people who bring spaces to life. They approach every project with a designer's eye, a craftsman's precision, and a commitment to excellence that runs through every layer of what they do.

The company's portfolio includes modern open-concept kitchens with quartz islands to traditional spaces featuring custom cabinetry and stone backsplashes. Each project reflects a commitment to detail, design, and craftsmanship. Clients can follow the company on Instagram to see transformations and get inspired for their own remodel, showcasing a wide range of full-size samples and displays.

The official website of MyNewFloor is mynewfloor.com.

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