I'm really happy with the canvas print I ordered from Lumaprints. The quality is outstanding and the colors are so vibrant. I love how easy it was to customize my print on their website. The customer service was great and they kept me informed throughout the process. Highly recommended!
Lumaprints (formerly Canvas Memoirs)
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Questions about Lumaprints (formerly Canvas Memoirs)
What is Lumaprints (formerly Canvas Memoirs)?
Lumaprints, formerly known as Canvas Memoirs, is a print-on-demand partner specializing in premium custom wall art prints. They provide white-label fulfillment services for artists, photographers, and online stores, managing production, packaging, and shipping so clients can focus on growing their business.
What specific print products and platform integrations does Lumaprints offer?
The company offers a wide range of products including stretched canvas, rolled canvas, framed canvas, fine art paper, foam-mounted fine art paper, metal prints, and peel-and-stick options. They also provide store integration services that connect with major platforms like Shopify, Etsy, Amazon, WooCommerce, eBay, BigCommerce, Wix, Big Cartel, Squarespace, Weebly, and Ecwid.
How does the ordering and fulfillment process work for new users?
Customers can start by signing up for free and connecting their store, after which orders are automatically processed. The process involves uploading a photo, selecting product options, and then Lumaprints handles the printing, packaging, and shipping directly to the customer or the business owner.
What are the stated pricing examples and bulk order benefits?
Pricing varies by product type and size, with examples including an 8x10 inch stretched canvas for $10.99 and an 8x10 inch framed canvas for $28.17. Bulk orders are encouraged to save time and money, and high-volume orders shipping to a single destination allow for economies of scale.
Where are Lumaprints located and how can they be contacted?
The business operates out of two physical locations: one in La Mirada, California at 14301 Gannet St., and another in Louisville, Kentucky at 1400 Lincoln Ave. They also offer a toll-free phone number at 800-380-6038 and email support at [email protected].
What themes do multiple reviewers share about their experience?
Reviewers frequently praise the vibrant colors, sharp details, and outstanding quality of the prints. Many also highlight the ease of the ordering process, the simplicity of the customization tools on the website, and the excellent customer service that keeps them informed throughout the process.
What warranties and environmental care guidelines are provided?
The company guarantees that their materials will last over 100 years and offers a lifetime guarantee specifically for their canvases. They recommend avoiding direct sunlight, smoke, and excess humidity to maximize the lifespan of the prints.
What technical specifications and material standards are used?
Lumaprints uses archiva materials for their prints and calibrates their monitors and printers to ambient light conditions of D50 (5000K daylight). This ensures accurate color reproduction, though viewing under different lighting may affect perception.
What hanging hardware and installation methods are available?
For hanging, the gallery wrap canvas can be mounted directly to the wall without framing. Available hardware options include sawtooth, hanging wire, and three-point security hardware to suit different installation needs.
What are the specific operating hours and support availability?
The business is open for live chat and phone support Monday through Friday from 9:00 am to 3:30 pm PST. They also have specific lunch break hours: 11:00 AMβ12:00 PM in California and 12:30 PMβ1:30 PM in Kentucky.
What tips are given for file preparation and learning?
To ensure color accuracy, the company emphasizes the importance of file size being large enough to ensure high-quality prints when enlarged. They also provide tutorials and webinars on their YouTube channel to help users prepare files correctly.
What privacy and security measures are in place?
The company states that they respect privacy and will not share information with anyone, though periodic promotional emails may be sent. They use a secure server for all transactions to protect sensitive personal information.
How should damaged or dirty prints be cleaned and repaired?
If a canvas gets nicked and loose ink appears, it can be touched up with waterproof felt-tip markers or touch-up paint. Dusting can be done with a soft, dry cloth to maintain the protective coating.
What is the official website of Lumaprints (formerly Canvas Memoirs)?
The official website of Lumaprints (formerly Canvas Memoirs) is lumaprints.com.
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12 Reviews
I had a great experience with Lumaprints. The ordering process was simple and the print arrived in perfect condition. The quality of the canvas and the clarity of the print are remarkable. I appreciate the attention to detail and the care that Lumaprints puts into their products.
I recently purchased a canvas print and I'm thrilled with the final result. The print quality is exceptional and the colors really pop. I had a fantastic experience working with this company. The ordering process was easy and the print arrived in perfect condition. Highly recommend!
I'm really impressed with the canvas print I ordered from Lumaprints. The quality is excellent and the colors are so vibrant. The ordering process was a breeze and the print arrived in perfect condition. I would definitely recommend Lumaprints to anyone looking for high-quality canvas prints.
π Lumaprints did an amazing job with my canvas print! The colors are so vibrant and the print quality is top-notch. I love how easy it was to order and customize my print on their website. The customer service was excellent and they kept me updated throughout the entire process. I am thrilled with the final result!
I recently received a canvas print from Lumaprints and I'm extremely pleased with the quality. The print is stunning, with vibrant colors and impressive detail. The ordering process was smooth, the delivery was prompt, and the customer service was excellent. I highly recommend Lumaprints to anyone in search of top-notch canvas prints.
π I recently ordered a canvas print from Lumaprints and I couldn't be happier with the results. The print quality is exceptional, the colors are vibrant, and the image is sharp. The ordering process was easy and the communication with their team was great. I will definitely order from Lumaprints again!
The canvas print I received from Lumaprints exceeded my expectations. The colors are vibrant, the print is sharp, and the overall quality is outstanding. The ordering process was seamless, and the print was carefully packaged for delivery. I can't recommend Lumaprints enough for their beautiful canvas prints.
I recently ordered a canvas print from an online company and I'm extremely impressed with the quality of their work. The print turned out beautifully and the colors are vibrant and true to the original image. The ordering process was seamless and the print arrived quickly and well-packaged. I highly recommend this company for anyone looking for high-quality canvas prints.
I recently ordered a canvas print from Lumaprints and I'm very satisfied with the quality and overall experience. The print turned out excellent, with vibrant colors and sharp details. The ordering process was easy and the communication with their team was great. Highly recommended!
I recently ordered a canvas print from Lumaprints and I am extremely impressed with the quality of their work. The print turned out beautifully and the colors are vibrant and true to the original image. The ordering process was seamless and the print arrived quickly and well-packaged. I highly recommend Lumaprints for anyone looking for high-quality canvas prints.
π I recently received a canvas print from Lumaprints and I'm absolutely thrilled with the final product. The colors are vibrant and the image is so sharp and clear. The ordering process was smooth and the delivery was quick. I would definitely use Lumaprints again!
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About Lumaprints (formerly Canvas Memoirs)
Lumaprints / Canvas Memoirs specializes in creating beautiful digital prints from your photographs.
- Website
- lumaprints.com
- [email protected]
