Los Gatos Doc: Arun Villivalam, MD

Los Gatos Doc: Arun Villivalam, MD

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Questions about Los Gatos Doc: Arun Villivalam, MD

Based on 1 review, listing data and website checks · updated today

What is Los Gatos Doc: Arun Villivalam, MD?

Los Gatos Doc: Arun Villivalam, MD is a concierge primary care clinic located at 15195 National Avenue, Suite 205 in Los Gatos, CA 95032, serving patients in Los Gatos, Campbell, and Saratoga. The practice offers annual physicals, Medicare wellness checks, chronic disease management, and blood work services. Dr. Arun Villivalam leads the team with a focus on patient-first healthcare and direct communication.

How does the concierge model work for patients at Los Gatos Doc?

The clinic operates on a concierge model that provides direct, around-the-clock communication with the physician to ensure timely and personalized medical attention whenever needed. This approach aims to foster a deeper doctor-patient relationship through relaxed, personalized appointments that allow for thorough consultations. Patients can schedule their first visit or book an intro call to begin this dedicated care experience.

Where is the clinic located and what are the operating hours?

The clinic is situated near California State Routes 85 and 17, making it convenient for residents in the Los Gatos, Campbell, and Saratoga areas. The office hours are Monday through Friday from 9:00 a.m. to 5:00 p.m., and appointments can be scheduled by calling the main line at 408-502-6040. The practice also accepts credit cards on file as part of its payment policies.

What does the Trustburn rating indicate about recent patient experiences?

A single Trustburn review from July 24, 2024, gave the practice a rating of 1 out of 5 stars, describing the experience as frustrating overall. This low score reflects a significant gap between the clinic's stated benefits and the perception of some recent visitors. The rating split currently shows only one review, which heavily influences the overall 1-star average on the platform.

What specific medical services are offered at the clinic?

The clinic offers a variety of specific services including chronic care management, lifestyle and stress management, men's and women's health, and immunizations. Additional offerings include Medicare wellness checks, adult physicals, and blood work or lab work as needed for patients. These services are designed to support general well-being maintenance and proactive health management.

How can a new patient schedule an appointment or access the patient portal?

To get started, patients can call 408-502-6040 to schedule an appointment or book an intro call to learn more about the practice. The website provides links to patient forms, new patient registration, and medical records requests to facilitate the onboarding process. Patients can also access a patient portal to manage their health information and communicate with the care team.

What are the key clinic policies regarding appointments and payments?

The clinic's practice policies include a no-show cancellation policy and a refill policy that patients must follow to maintain their care. Financial policies require a credit card on file and outline procedures for paying bills and updating insurance information. Patients are also asked to sign informed refusal forms and media waivers during their initial visits.

What background and philosophy guide the clinic's approach to care?

Dr. Villivalam draws on his training in an urban public hospital and experience caring for individuals on an Indian Health reservation to inform his approach to primary care. He emphasizes decades of experience in the field and aims to provide comprehensive and preventive care to prevent illness. The team also offers counseling support to help patients improve their stress management techniques.

What digital tools and resources are available to patients?

The clinic's website mentions that they offer video visits as part of their 'Where We See You' services, allowing for remote consultations. They also provide health blogs and newsletters to keep patients informed about wellness topics. The site includes a FAQ section and communication guidelines to help patients navigate their care needs.

What patient-facing tools are available on the website?

The clinic's website states that they offer a patient portal for secure communication and access to health information. They also provide a patient forms section where users can download necessary paperwork for new registrations. The site includes a search function and a privacy policy to ensure patient data is handled correctly.

What are the highlighted areas of focus for the clinic?

The clinic's website includes a section on chronic care and lifestyle and stress management, highlighting these as key areas of focus. They also mention Medicare wellness checks and adult physicals as standard offerings for their patients. The practice emphasizes the importance of blood work and lab work for ongoing health monitoring.

How can I contact Los Gatos Doc: Arun Villivalam, MD?

You can reach Los Gatos Doc: Arun Villivalam, MD by phone at 4085026040.

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About Los Gatos Doc: Arun Villivalam, MD

Dr. Arun Villivalam is a concerned and caring family physician, primary care, and general physician serving the community of Los Gatos, Campbell, Saratoga CA. He offers annual physicals and exams for general well-being maintenance, and sports requirements as well as Medicaid annual wellness checks. Dr. V also helps his patients manage chronic diseases, provides blood work as needed, and provides and provides counseling support to those who need to improve their stress management techniques.