I can't express enough how happy I am with the service provided by Professional Cleaning Services. From the moment I contacted them, they were professional and responsive. The team did a fantastic job cleaning my home. They were diligent, efficient, and paid attention to every detail. My house has never looked better. I highly recommend them!
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Questions about Professional Cleaning Services
What is Professional Cleaning Services?
Professional Cleaning Services, operating as Lawton PCS, has been providing cleaning solutions to the Lawton-Fort Sill area since 1996. The business specializes in carpet cleaning, 24/7 emergency water extraction, and upholstery and tile steam cleaning. They also offer air duct and chimney cleaning, carpet stretching, and general carpet repair with color spot dyeing.
How does the booking and payment process work?
To get started, customers must be present to confirm the estimate, grant authorization for work, and pay upon completion. The company typically schedules appointments within 24 to 72 hours of initial contact. Before the team arrives, clients are asked to pre-vacuum carpets and remove ashes or unburned logs from fireplaces.
What payment methods are accepted and what are the emergency hours?
The business accepts checks with ID, cash, and all major credit cards for payment. A receipt is provided that notes exactly how the service was paid for. For emergency water extraction, the company operates 24/7 and 365 days a year.
What preparations are needed before the cleaners arrive?
Customers who have pets need to put them in a secure location or outside away from the cleaning areas. The team requires doors to be open to move in and out during the service. Clients should also disconnect and pull dryers away from the wall for dryer vent cleaning.
What are the different business names and technical capabilities?
The company operates under three different business names: Affordable Carpet Cleaning, Happy Carpet Cleaning, and Breathe-EZ Air Duct & Chimney Cleaning. They utilize the latest equipment and chemical technology to ensure thorough results. All technicians are described as highly skilled and knowledgeable in their specific trades.
What do reviewers consistently praise about the service?
Reviewers frequently praise the team's punctuality, professionalism, and attention to every detail. Many clients note that the house or office looks and smells fresh after the service. The consistent high-quality work and efficiency are common themes in the positive feedback.
What specific details do customers appreciate about the cleaning crew?
Some reviewers mention that the team pays attention to even the smallest details, ensuring every corner is sparkling clean. Others highlight the thoroughness of the work, including removing tough stains from carpets. The staff is often described as friendly, respectful, and efficient.
What is the history of the owner and the business?
The owner, James Lynn Johnson, started his experience in the carpet cleaning industry in 1983 with his father's business. His father was one of the first truck-mounted carpet cleaners in Lawton, OK. The family business was sold in 1996, and Mr. Johnson moved back to Lawton in 2008 after working in Arlington, Texas.
What is the current rating and review history?
The Trustburn rating is 4.2 out of 5 from 13 reviews, with the most recent feedback coming in December 2023. The review split shows a majority of 5-star ratings, though there are some 3-star reviews included. The reviews are recent, with the latest dated in late 2023.
What additional specialized services are offered?
The company offers a wide range of services including carpet stretching, general carpet repair, and color spot dyeing. They also specialize in air duct and chimney cleaning alongside their core carpet and upholstery services. These additional specialties allow them to handle diverse cleaning needs for homes and businesses.
What are the specific requirements for customer presence during the service?
The FAQ section on the website states that customers do not need to be home for the entire process, but they must be there to confirm the estimate and authorize the work. The team evaluates needs and goes over all charges before starting the actual cleaning work. This ensures transparency and customer approval at every step.
What special disinfection capabilities are mentioned?
The business provides a link for more information on their advanced technology used to disinfect spaces for viruses, including COVID-19. They emphasize their ability to help disinfect both businesses and homes. This service is highlighted as a key feature for health-conscious customers.
What are the standard business hours and emergency availability?
The company operates Monday through Sunday from 8 am to 5 pm, with the exception of emergency water extraction which is available 24/7. This extended operating window ensures that most customers can find a convenient time for their cleaning needs.
Where is Professional Cleaning Services located?
Professional Cleaning Services is located at 3 Boulder Creek Dr, Cache, Oklahoma.
How can I contact Professional Cleaning Services?
You can reach Professional Cleaning Services by phone at 5803535550.
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13 Reviews
Very pleased with the exceptional service provided by Professional Cleaning Services. They are prompt, professional, and friendly. The team always pays attention to every detail, leaving my house looking and smelling fresh. I'm impressed with their consistent high-quality work. I highly recommend them to anyone in need of a cleaning service.
The cleaning service from lawtonpcs.com was exceptional. The team was professional, efficient, and paid attention to every detail. I was impressed with their thoroughness and the quality of their work. They exceeded my expectations, and I will definitely be using their services again in the future.
😊 I've been using Professional Cleaning Services for a few months now, and I'm extremely satisfied with their work. The team is always punctual, and they do an amazing job. My house always looks and feels clean after each visit. I appreciate their attention to detail and the care they take in their work. Great service! 😊
I've been using Professional Cleaning Services for a few months now, and I'm extremely satisfied. The team is always punctual, friendly, and does an excellent job. They go above and beyond to ensure that my house is spotless. I highly recommend their services to anyone in need of professional cleaning.
As a longtime customer of Professional Cleaning Services, I can confidently say that their service is excellent. The cleaning crew always arrives on time and does a thorough job. They pay attention to even the smallest details, ensuring that every corner of my house is sparkling clean. The staff is professional, friendly, and respectful. I highly recommend their services.
I've been using Professional Cleaning Services for over a year now, and I'm always impressed with their work. The team is professional, and they consistently provide a high level of service. Whether it's a regular cleaning or a deep clean, they always exceed my expectations. I highly recommend their services to anyone looking for a reliable and efficient cleaning company.
👍 I'm really happy with the service provided by Professional Cleaning Services. They have been cleaning my office for the past six months, and I have no complaints. The staff is friendly, efficient, and always arrives on time. I appreciate their attention to detail and the thoroughness of their work. They truly provide a top-notch cleaning service. 👍
The service provided by Professional Cleaning Services was outstanding. The team was professional, efficient, and paid attention to every detail. They left my house looking spotless. I'm extremely satisfied with their work and will continue to use their services in the future.
I recently hired a cleaning company to clean my apartment, and I must say, I was pleasantly surprised. The team from the cleaning service did an excellent job. They were thorough, professional, and paid attention to every detail. My apartment has never looked cleaner. I would definitely recommend them to anyone in need of a reliable cleaning service.
I've been using Professional Cleaning Services for a while now, and I have no complaints. The team is reliable, efficient, and does a thorough job. They always leave my place looking spotless. I highly recommend their services to anyone in need of a cleaning company.
I recently hired a cleaning service and was impressed with the quality of work. The team from lawtonpcs.com did an amazing job cleaning my home. All the surfaces were spotless, and they even managed to remove tough stains from my carpets. I'm extremely satisfied with their service and will definitely hire them again in the future.
💪 Professional Cleaning Services is the best cleaning company I've ever used. Their team is incredibly efficient and thorough. They made my place spotless in no time. I couldn't be happier with the results. Highly recommended! 💪
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About Professional Cleaning Services
- Website
- lawtonpcs.com
- Phone
- 5803535550
- Address
- 3 Boulder Creek Dr
