Law123 Personal Injury Lawyers

Law123 is a personal injury and disability law practice led by Steven Polak, operating as part of Lerners LLP. The firm focuses exclusively on representing injured and disabled individuals in claims against insurance companies, handling cases such as motor vehicle accidents, slip and falls, and disability denials. They offer free consultations at their Whitby office, at a client's home, or in a hospital setting.

The firm is located at 123 Athol Street in Whitby, Ontario, with a satellite office at 302-1315 Pickering Parkway in Pickering. They serve clients across Southern Ontario, including Oshawa, Toronto, and Newmarket, and can also conduct consultations at a client's home or hospital. The main office has been operating since 1929 as part of Lerners LLP.

Steven Polak has been practicing with Lerners LLP since 2008, dedicating 100% of his practice to representing injured and disabled plaintiffs. He previously split his time between representing plaintiffs and insurance companies/doctors until 2008. The firm itself has a history dating back to 1929 and currently includes more than 140 lawyers and over 300 professional support staff.

Clients can reach the firm by calling 905-409-2438, texting, or using WhatsApp, as the number handles all three methods. They also accept messages through an online form, though time-sensitive deadlines should be handled via phone. The office hours are Monday through Friday from 9:00 a.m. to 6:00 p.m., with Sunday hours from 12:00 p.m. to 6:00 p.m., and they are closed on Saturdays.

The firm offers free initial consultations with no obligation, and their fee structure operates on a contingency basis where legal fees are only charged if there is a recovery. This follows a written contingency agreement using the Law Society's mandated template. They also provide a published fee schedule on their Fair Fees page for transparency before a client calls.

A key theme shared by many clients is the importance of strict adherence to short limitation periods, such as the sixty-day notice required for falls on ice or snow, and ten days for municipal sidewalks. Missing these deadlines can bar a claim regardless of injury severity. The firm emphasizes that internal insurer appeals do not stop the limitation clock, affecting when a claim can be filed.

The firm has received multiple recognitions including being named Regional Law Firm of the Year in Ontario for 2026 by Canadian Lawyer and Lexpert. Steven Polak is repeatedly recommended in Personal Injury Litigation by The Best Lawyers in Canada and Lexpert. These accolades highlight their standing in the regional legal community.

The firm utilizes technology by offering text and WhatsApp communication on the same number as their phone line. This integration allows clients who find talking difficult or are in a hospital to communicate easily. They also use an online form for initial contact, though they advise against sending time-sensitive information via text or WhatsApp.

Steven Polak has experience appearing in Ontario's Superior Court of Justice, the Court of Appeal, and the License Appeal Tribunal. He regularly handles matters in Durham's Courthouse and is familiar with local features there. His practice covers a wide range of injuries including quadriplegia, paraplegia, brain injury, and mental health fallout from injuries.

The firm's approach to litigation involves shaking hands if a hand is extended in good faith but pushing back if someone pushes you. This philosophy is reflected in their commitment to honesty, respect, fairness, and justice. They strive for a reputation that aligns with these values and seeks clients who wish for the same.

The firm's website mentions that they have been featured as Regional Law Firm of the Year in Ontario for 2026, a recognition from Canadian Lawyer and Lexpert. They also have a blog and video content discussing the importance of timing in personal injury claims. The firm's mission is to serve clients with a personal, client-first approach while maintaining top-tier legal representation.

The firm's website states that they have been operating since 1929 and have more than 140 lawyers and over 300 professional support staff. They are recognized by The Best Lawyers in Canada and Lexpert for their work in personal injury litigation. The firm's focus on client care and detailed legal strategy is a key differentiator for their practice.

The official website of Law123 Personal Injury Lawyers is law123.ca.