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Based on 11 reviews, listing data and website checks · updated yesterday

What is KoIAN?

KoIAN is a Korean state-of-the-art company established on September 5, 2009, that creates a fusion of cultural content, media, and robotics. It offers interdisciplinary cultural content such as robot performance and exhibitions, new media performances, media facades, motion graphics, and media sculptures. The business is located in Seocho-gu, Seoul, and operates within the marketing and advertising industry. Some reviewers describe the company as excellent and fantastic to work with, while others note the service is top-notch.

What specific products or services does KoIAN offer?

The company provides a wide range of creative services including robot and media content, digital signage, and media sculptures. Specific offerings include new media performances, motion graphics, and media facades designed for various cultural and commercial needs. These services allow clients to integrate robotics with media content to create unique experiences.

What aspects of the business do reviewers consistently praise?

Multiple reviewers praised the company for having a user-friendly and easy-to-navigate website. They also highlighted the responsiveness and helpfulness of the representatives who are eager to assist and resolve issues quickly. Some users described the customer service as outstanding and exceptional.

What common complaints appear in the customer reviews?

Conversely, several reviews pointed out that the customer service needs improvement regarding response times. Users reported that representatives were not very prompt in responding to queries, which made communication difficult. Some described the service as lacking or slow in addressing their needs.

How do user experiences vary regarding the website and support?

Some reviewers mentioned that the website provides all the necessary information and is easy to use. However, others found the customer service representatives not very helpful or slow in responding to their specific queries. The experience varied between users, with some finding the service satisfactory while others found it mediocre.

Where is KoIAN located?

KoIAN is based in Seocho-gu, Seoul.

How can I contact KoIAN?

You can reach KoIAN by e-mail at [email protected].

How is KoIAN rated on Trustburn?

On Trustburn, KoIAN has a rating of 4 out of 5 based on 11 reviews.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Bryan Everly
Reviews 1

The website of this company is impressive. It is user-friendly and provides all the necessary information. However, the customer service needs improvement. The representatives were not very responsive which made the communication difficult.

Watsamon Jantharaphichai
Reviews 1

I had an average experience with KoIAN. The website was easy to navigate, but the customer service was lacking. The response time was slow and the representatives were not very helpful. Overall, a mediocre experience.

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About KoIAN

KoIAN (코이안) is a Korean state-of-the-art company creating a fusion of cultural content, media, and robotics. It offers robot and media content, as well as interdisciplinary cultural content such as robot performance and exhibitions, new media performances, media facades, motion graphics, media sculptures, digital signage, and more.

KoIAN was established on September 5, 2009.

Website
koian.org