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Based on reviews, listing data and website checks · updated 2 days ago

What is Business Closed?

Business Closed is a State Farm® insurance agency located at 4542 S 14th Street in Abilene, Texas, operating under the name Kim Austin. The business serves the Big Country and communities across Texas, offering a wide range of insurance products including auto, home, life, pet, and recreational vehicle coverage. With 64 years of combined experience among its team members, the agency provides personalized service to individuals, families, and business owners in Taylor County.

What specific insurance products are available for new customers?

The agency offers auto insurance for daily drivers, collector vehicles, and rideshare use, as well as homeowners insurance that covers personal belongings even when traveling. Additional options include life insurance, renters insurance, and pet insurance to support various life milestones. Customers can also explore business insurance solutions tailored to their specific operational needs.

How does the agency handle communication and accessibility for clients?

The office speaks English, Spanish, and French to accommodate diverse communities. Clients can reach the team 24 hours a day by calling or texting at (325) 692-0408, or by using the office ID card system mentioned on the website. Appointments are available after hours to ensure convenient access for all customers.

What are the licensing details and regulatory compliance for this agency?

Kim Austin holds the primary Texas license number TX-2200682. The agency operates under State Farm Mutual Automobile Insurance Company, with life insurance products issued by State Farm Life Insurance Company. Pet insurance products are underwritten by American Pet Insurance Company and ZPIC Insurance Company, administered by Trupanion Managers USA, Inc.

What are the stated limitations or exclusions for certain services?

Life insurance and annuities are not licensed in Massachusetts, New York, and Wisconsin. State Farm Life and Accident Assurance Company is licensed specifically in New York and Wisconsin. Additionally, pet insurance products have specific terms and conditions that require customers to see the full policy on Trupanion's website.

How does the agency support customers with financial or banking needs?

The website mentions installment loans offered by U.S. Bank National Association and deposit products also provided by U.S. Bank National Association. Credit card services are issued by U.S. Bank National Association pursuant to a license from Visa U.S.A. Inc. These financial products are integrated into the broader insurance and banking categories offered.

What are the office hours and appointment policies?

The office operates after hours by appointment only. While the website states they are available 24 hours a day for calls and texts, in-person visits require scheduling an appointment. This flexibility allows customers to discuss their insurance needs at times that work best for their schedules.

What are the key themes praised by multiple reviewers?

Reviewers consistently highlight the agency's local presence and the team's 64 years of combined experience. The personalized approach to reviewing coverage for unexpected weather or home updates is frequently mentioned as a strength. Customers appreciate the flexibility of working with a local agency that welcomes people from all walks of life.

What are the specific geographic areas served by this agency?

The agency proudly serves the Big Country and communities across Texas, with a specific focus on Abilene and Taylor County. The address 4542 S 14th Street, located behind Schlotzsky's on 14th St, places it in a central location for local residents. The website explicitly mentions Abilene, Texas, as the primary service area.

Where is Business Closed located?

Business Closed is located at 45.

How can I contact Business Closed?

You can reach Business Closed by phone at +1 325-333-1211.

What is the official website of Business Closed?

The official website of Business Closed is kimaustin.us.

Does Business Closed have reviews on Trustburn?

Business Closed has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About Business Closed

The website presents insurance services, including auto, home, motorcycle, homeowners, condo, renters, business, life, pet, recreational vehicle, and boat insurance. It also lists banking and personal banking categories and provides navigation for reviews, contact, and account login. The scraped text identifies Abilene, Texas, on the site.

Address
45
Categories
Design