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How do you handle warranty claims for phones or tablets if they arrive with a defect?

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About JN Electronics

JN Electronics is a consumer electronics retailer based in Uganda. It sells phones, tablets, audio equipment, accessories, wearables, and appliances through an online shop. The company offers delivery in Kampala and Mbarara. Its website allows customers to browse product categories, sort by price or new arrivals, and manage orders through customer accounts.