I recently hired a moving service, and unfortunately, my experience didn't match my expectations. The team arrived later than scheduled, which threw off my entire moving timeline. 😕 While the movers were friendly, the efficiency was lacking. There were moments of miscommunication that left me feeling a bit uncertain about where my belongings were and when they would be loaded. Additionally, some of my items didn't feel handled with the care one would hope for during a move, leading to minor scratches on furniture. Overall, I was hoping for a smoother process and better organization. I would suggest further training for the crew to enhance their professionalism and service quality.
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Questions about J Medley Moving Helpers
What is J Medley Moving Helpers?
J Medley Moving Helpers is a moving and auto shipping service operating in Syracuse New York and Liverpool, offering services through a network of independent third-party moving companies.
How does a customer request a moving quote?
To get started, users can fill out a short, three-step request on the website to choose a start and end city, select a move size, and provide a move date, or they can call the business directly.
What specific service is available for those who need to move a vehicle?
The company offers a specific option for customers who need to ship a vehicle in addition to their household goods during the relocation process.
What pricing concern does the business's website explicitly mention?
The website states that moving costs can surprise customers if the price suddenly goes up after belongings are already loaded, which is one of the concerns they address.
What specific risk regarding belongings does the company address on its website?
The business's website highlights the risk of damaged or lost belongings as a primary worry that their service aims to alleviate for customers.
What positive and negative traits do some reviewers mention about the movers?
Some reviewers say the movers were friendly but lacked efficiency, leading to moments of miscommunication that left customers uncertain about the status of their items.
What positive experience did a reviewer share about the service?
One reviewer gave a 5-star rating in November 2023, describing the service as extremely efficient and professional.
What is the current rating split and review history for this business?
The Trustburn rating split shows a 3 out of 5 average from 2 reviews, with one 1-star review from July 2024 and one 5-star review from November 2023.
How can a customer contact the business for quotes or questions?
The company provides a 1-888-248-7444 number for questions and a 1-888-248-7444 number for quotes, which is also listed as a contact method on the footer.
What specific geographic context does the business mention regarding its services?
The website mentions that the process involves navigating a relocation in Central New York, requiring careful planning and local expertise.
What types of relocations does the business explicitly support?
The business states that it helps with moving and auto shipping, covering both residential and business relocations in the Syracuse and Liverpool area.
How long does the quote request process take and what does it involve?
The website notes that the moving quote request takes about 60 seconds to complete and involves a three-step process to gather move details.
What approach does the business claim to take when interacting with customers?
The company's website emphasizes that they aim to provide a friendly face to make moving feel easier and avoid complicated sales pitches.
How does the business structure its service delivery?
The website states that moving and auto shipping services are provided by independent third-party moving companies, which is a key detail about their operational model.
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2 Reviews
1 question · Jump to Q&AQuestions & Answers
Trustburn Team Trustburn asked:
Do you provide packing materials like boxes and tape as part of your standard moving service, or are those purchased separately?
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About J Medley Moving Helpers
- Website
- jmedleymoving.com
- Phone
- (315) 640-6017
- [email protected]
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