It solutions consulting, inc.

It solutions consulting, inc. is a managed service provider offering IT, cybersecurity, cloud, and AI services. Since 1994, they have supported clients across North America with a designated Strategic Advisor and Technology Alignment Engineer for each account. They serve industries including healthcare, legal, financial services, manufacturing, life sciences, construction, and nonprofits.

The company operates multiple regional offices across the U.S. and Canada, including locations in Philadelphia, PA; Long Island, NY; Foxborough, MA; Boston, MA; Toronto, ON; Waterloo, ON; and others. They provide localized expertise with enterprise-level resources to support organizations in various sectors.

Clients can reach the main business line at 866.742.5487. Specific regional offices have dedicated phone numbers, such as 905.763.7896 in Toronto, ON and 519.804.2461 in Waterloo, ON. Mailing addresses are available for official correspondence, including a PO Box in Portsmouth, NH.

The Trustburn rating is 4.1 out of 5 stars based on 11 reviews. The most recent feedback dates back to November 2023, with ratings ranging from 3 to 5 stars.

Reviewers frequently praise the team's responsiveness, technical expertise, and ability to understand business requirements. Many clients highlight the personalized approach where a dedicated advisor learns their environment to provide trusted guidance.

Some reviewers note that the team was not very responsive or that the service felt average. One comment mentioned expecting better customer support, while another described the overall experience as just okay.

The company offers dedicated editions of managed IT programs tailored for healthcare providers, law firms, financial services, and manufacturers. Each program includes compliance support shaped by applicable regulations and a service desk team experienced in the specific sector.

Their cybersecurity and compliance services cover continuous monitoring, threat detection, and containment. They deliver this as a layered program across endpoints, email, identity, and cloud, with governance and vCISO leadership available when obligations require it.

Cloud services include assessment, migration, hosting, and ongoing management of systems running outside an organization's server room. They support public cloud, private cloud through their NearCloud platform, and hybrid environments.

Managed IT involves the ongoing operation of an organization's technology by an outside provider, including monitoring infrastructure, supporting end users, and managing devices for a predictable monthly cost. Options include fully managed or co-managed alongside an internal team.

They claim to have over 30 years of experience, with a mission to bridge the gap between technology and people. Their vision is to optimize and secure business operations through accessible IT solutions.

The executive team is comprised of seasoned security professionals and business leaders with extensive experience in both public and private sectors. They aim to provide a well-rounded and practical approach to solving complex business challenges.

The company emphasizes that every client works with a designated Strategic Advisor and Technology Alignment Engineer who remain with them as needs evolve. This ensures that each new service starts with people who already understand how the business runs.

The official website of It solutions consulting, inc. is itsolutions-inc.com.