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What happens if a large cat tree arrives with damaged parts, and do you ship replacements quickly?

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About Indoor Cat HQ

Indoor Cat HQ is an online retailer that sells products and accessories for indoor cats. Its catalog includes cat trees, wall climbing systems, beds, caves, automatic feeders, water stations, litter boxes and self-cleaning litter setups, toys, grooming supplies, trackers and collars, and heated or cooling cat houses. The store also offers cat-themed gifts aimed at cat owners. It operates in USD, advertises a 30-day return policy, and provides global delivery estimates shown before payment.

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Retail