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What reviewers say about Hostels.com

Based on 9 reviews on Trustburn · updated 63 days ago

Customers generally describe the website as intuitive and easy to navigate, with many praising the clean and comfortable accommodations. While most users found the booking process effortless and the staff helpful, a few noted that customer service could be slow to respond to questions.
What does Hostels.com do?

Hostels.com is an online platform that features deals on hostels, B&Bs, budget hotels, and other accommodations in over 180 countries. It also provides in-depth advice for budget and independent travelers through city guides, videos, podcasts, and travel features.

Are there any complaints about Hostels.com?

The reviews on file mention that customer service was not very responsive for some users and that it took time to resolve issues during stays at certain hostels.

What do people say about Hostels.com outside Trustburn?

Outside of Trustburn, people discuss using the platform to find affordable options in various countries and note that reviews may be skewed toward younger travelers. Some users also mention that cheaper hostels might get booked quickly or see price increases due to high demand.

Based on reviews on this page. Verify anything important with the company directly.

Des Ablitt
Reviews 1

😍 My experience with Hostels.com was absolutely amazing! The website was intuitive and easy to use. The hostels I booked were fantastic, exceeding my expectations. The customer service was top-notch and they went above and beyond to assist me. I will definitely be using Hostels.com for all my future trips!

Simon Greter
Reviews 1

I had an average experience with Hostels.com. The website was easy to navigate and the booking process was smooth. However, the customer service was not very responsive and it took them a while to answer my questions. Overall, it was an okay experience.

Jeanne McNicholas
Reviews 1

I recently used Hostels.com to book my accommodations for a trip, and I couldn't be happier with my experience. The website was simple to navigate and the booking process was effortless. The hostels I stayed at were clean and comfortable, and the staff was friendly and helpful. I highly recommend Hostels.com to fellow travelers.

Lance Gardner
Reviews 1

👌 Hostels.com provided me with a great experience. The website was user-friendly and it made finding and booking hostels a breeze. The hostels I stayed at were clean and well-maintained. The customer service was also prompt and helpful. I would definitely use Hostels.com again.

Dawn Schreiber
Reviews 1

I recently booked a hostel through a popular hostel booking website and had a great experience. The website was user-friendly and the booking process was quick. The customer service was prompt and helpful. I would definitely use it again.

Angela Castillo
Reviews 1

During my recent trip, I decided to book my hostels through Hostels.com. I must say, I was not disappointed. The website was user-friendly and the booking process was a breeze. The hostels I stayed at were clean and comfortable. I would definitely book with Hostels.com again in the future.

Sherry Bonelli
Reviews 1

I had a wonderful experience booking my hostel through a popular booking website. The website was easy to navigate and the booking process was hassle-free. The staff at the hostel were friendly and accommodating. I had a great stay and would highly recommend it to others.

Amanda Sullivan
Reviews 1

I had an average experience with Hostels.com. The website was easy to navigate and the booking process was straightforward. However, I encountered a few issues during my stay at one of the hostels. The customer service was responsive but it took them some time to resolve the issues. Overall, it was an average experience.

Scott Hemmerlein
Reviews 1

👍 I absolutely loved my experience with Hostels.com! The website was easy to use and had a wide selection of hostels to choose from. The customer service was outstanding and they were always ready to assist me. I highly recommend Hostels.com for your next trip!

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About Hostels.com

Hostels.com is an online platform that features deals on a list of hostels, B&B’s, budget hotels, and other accommodations. It also offers in-depth advice to budget and independent travellers, including city guides, videos and podcasts, travel features, newsletters, and FAQs on hostelling and backpacking.

Hostel.com offers its services in over 180 countries, including Australia, Canada, Ireland, Japan, Germany, Czech Republic, New Zealand, U.S.A., Switzerland, China, France, Netherlands, Belgium, and England.

Hostels.com was launched in 1999 and its operations are headquartered in Dublin, Ireland.