House of Diagnostics

House of Diagnostics

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What is House of Diagnostics?

House of Diagnostics (HOD) is a leading diagnostic and pathology chain operating in Delhi-NCR, offering services such as MRI, CT/PET Scan, CBCT, and blood tests. They provide home collection services with results available in as early as 45 minutes when booking online, subject to slot availability. The business operates under House of Diagnostics Healthcare Pvt. Ltd. and focuses on delivering affordable diagnostic services through total lab automation and centralized operations.

How do I book a test or health checkup?

To book a test, users can upload a prescription on the website to receive a callback, or browse available tests and health checkups online. The platform allows users to find tests, view prices, and proceed to checkout for home collection or centre visits. Users can also chat with an agent or call customer support at 1800 5 715 715 for assistance during the booking process.

Where are the centres and corporate office located?

HOD operates multiple centres across Delhi, Noida, Ghaziabad, Indirapuram, and Mumbai locations such as Spectrum Mall, Lajpat Nagar, and West Jyoti Nagar. The corporate office is located at Upper Ground Floor, World Trade Tower, Smartworks, Sector 16 Noida, Uttar Pradesh 201301. The business serves the broader population in Delhi-NCR and extends its reach to other regions like Maharashtra.

What technology and automation systems are used?

The business leverages Total Lab Automation using a Laboratory Automation Solution (Track) to handle more samples with limited manual intervention. They utilize Cloud Computing, centralized PACS, and Centralized LIMS to consolidate operations and manage manpower effectively. This technology aims to increase reliability, reduce human dependency, and improve throughput while lowering costs.

What is the pricing and discount policy?

HOD follows a no-referral policy, passing the benefit of industry-wide referral practices directly to customers in the form of discounted pricing. They also eliminate middlemen such as third-party websites and referral programs to ensure the entire benefit of discounting reaches the end patient. This approach is designed to achieve affordable healthcare for all by leveraging economies of scale.

What are the refund and cancellation terms?

The refund policy states that if no test is performed within 30 days of booking, a patient can request a credit note valid for 9 months. A refund can be requested within 90 days of the booking date if no test has been performed. Any amount paid is personal to the booking and is not transferable to another patient or account.

What do Reddit users say about the service?

Some reviewers on Reddit mention that HOD offers fast reports and home sample collection for tests like the Viral Marker Test. Users appreciate the convenience of early detection services and the ability to book tests online with quick result availability. The platform is frequently mentioned in discussions about testing labs in Delhi NCR.

What specific features and tools are available on the platform?

The business provides features such as uploading prescriptions for a callback, viewing test prices, and locating centres near the user. They also offer health checkups and whole heart scanning via One Beat CT Coronary Angio. The website includes options to find tests, book home collections, and explore health packages.

What advanced diagnostic capabilities are highlighted?

HOD claims to be Delhi's first private lab with VITROS automation, highlighting their commitment to advanced technology. They also advertise advanced 3T MRI and CT scan capabilities in Noida and Ghaziabad. The business positions itself as a one-stop solution for advanced diagnostics under one roof in various locations.

Who is the target audience for HOD's services?

The company targets individuals seeking routine health checks, those with known risk factors for cardiovascular disease, and people needing specialized tests like lipid profiles or viral markers. They cater to a broad demographic including senior citizens with specific checkup packages and women with dedicated health screening panels.

What regions and languages are served?

The business operates in India, specifically focusing on the Delhi-NCR region including Delhi, Uttar Pradesh, and Haryana. They also have a presence in Mumbai, Maharashtra. The services are available in multiple languages as implied by the diverse range of health packages and tests offered in local contexts.

How can I contact House of Diagnostics?

To contact HOD, users can call the customer support number 1800 5 715 715 or reach out via email at [email protected]. The corporate office address is Upper Ground Floor, World Trade Tower, Smartworks, Sector 16 Noida, Uttar Pradesh 201301. For physical communication, users can visit the corporate office or any of the listed centres.

What is the official website of House of Diagnostics?

The official website of House of Diagnostics is hod.care.

Does House of Diagnostics have reviews on Trustburn?

House of Diagnostics has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About House of Diagnostics

House of Diagnostics (HOD) is one of the leading diagnostic and pathology chains in Delhi-NCR, providing a wide range of services including MRI, CT/PET Scan, CBCT, Blood Tests.

Website
hod.care
Address
14, 15, 16 Hargovind Enclave, New Delhi- 110092