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Based on reviews, listing data and website checks · updated 2 days ago

What is HMPro Electrical Solutions?

HMPro Electrical Solutions is a licensed electrical contractor based in Greenville, South Carolina, serving the surrounding Upstate region with residential and light commercial work. The company is a certified Generac dealer and installer, offering sales, installation, and service for whole-home standby generators. Its service offerings include panel upgrades and replacements, service upgrades from 100A to 200A, troubleshooting and diagnostics, Level 2 EV charger installation, whole-home rewiring, and installation of lighting, outlets, and fixtures. The company also handles light commercial projects such as offices, retail spaces, and tenant build-outs.

How can a customer request an estimate or book a service?

To get started, customers can request an estimate online by filling out a form with their contact info and panel details, or they can call the business directly at (864) 365-9952. The website states that submissions go directly to [email protected] and the company will follow up within one business day. For urgent issues, customers are advised to call directly rather than wait for a response.

Where is HMPro Electrical Solutions located and what area does it serve?

The business is located in Greenville, SC, and serves the surrounding Upstate South Carolina region. It operates from Monday to Friday between 7am and 6pm, with emergency calls handled directly outside those hours. The company explicitly states it is built on licensed electrical experience and serves residential and light commercial clients in this specific geographic area.

What principles guide HMPro Electrical Solutions' work ethic?

The company emphasizes that it does not walk away from jobs, stating 'we finish what we start' and communicates if something comes up. They prioritize safety with code compliance as a starting point and aim for honest pricing without hidden add-ons. A real, experienced electrician is personally responsible for the outcome rather than a subcontractor.

What specific electrical services does HMPro Electrical Solutions provide?

The company offers specific services including panel upgrades and replacements for recalled brands like Federal Pacific and Zinsco. They also handle service upgrades from 100A to 200A, Level 2 EV charger installation for all major vehicle brands, and whole-home rewiring for old aluminum or knob-and-tube systems. Light commercial work includes three-phase service and build-out wiring for offices and retail spaces.

What certifications and specializations does HMPro Electrical Solutions hold?

The company is a certified Generac dealer and installer, offering sales, installation, and service for whole-home or essential circuits standby generators. This certification is highlighted as part of their qualifications, ensuring they are code trained and accountable for the generator installation. They also provide troubleshooting and diagnostics for dead circuits, tripping breakers, and shock hazards.

How does the typical service process work from assessment to completion?

The process begins with an assessment of the current electrical setup, followed by a quote and a clean, code-compliant installation. The company coordinates utility work for service upgrades and handles everything from the meter base in. They assess, quote, and back the work, ensuring the installation is inspection-ready.

What is the pricing philosophy of HMPro Electrical Solutions?

The company states they are not built around being the cheapest call but around doing the job right with clear communication. They avoid hidden add-ons and surprises on the invoice, focusing on honest pricing and standing behind the work. Every job, big or small, is handled by a qualified electrician who stands behind the outcome.

Who is the ideal client for HMPro Electrical Solutions?

The business handles both residential and light commercial projects, including tenant build-outs for offices and retail spaces. They address common issues like warm panels, breakers that won't reset, and overcrowding corrections. They also install dedicated circuits for ceiling fans, recessed lighting, and GFCI/AFCI outlets.

What information is required to request an estimate?

The company uses a form on their website to collect customer information, including brand and size of the current panel. They request details about issues like frequent tripping or running out of circuit space. The form is designed to ensure they have all necessary information to provide a fair price and straight answer.

What are the operating hours and response times for HMPro Electrical Solutions?

The company operates on a Mon–Fri schedule from 7am to 6pm, with emergency calls available directly. They state they will follow up within one business day for inquiries. The website footer confirms the operating hours and contact methods for urgent versus standard service requests.

What is the team structure and experience level at HMPro Electrical Solutions?

The company states they are built on licensed electrical experience and are a real, qualified electrician who finishes the job. They emphasize that every time they do the work right and back it up with their word. The team focuses on bringing a home's electrical system into the modern era safely.

How does HMPro Electrical Solutions handle emergency or diagnostic situations?

The company provides troubleshooting and diagnostics for dead circuits, tripping breakers, and shock hazards. They find the root cause and fix it, not just the symptom. They also handle recalled panel removal for specific brands known for fire and shock hazards.

How can customers reach HMPro Electrical Solutions for urgent matters?

The company states they are accepting inquiries and encourages customers to call directly for urgent issues. They provide a specific email address, [email protected], for submitting estimate requests. The website also includes a 'Call Now' button for immediate contact.

What is the official website of HMPro Electrical Solutions?

The official website of HMPro Electrical Solutions is hmproelectrical.com.

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About HMPro Electrical Solutions

HMPro Electrical Solutions is a licensed electrical contractor based in Greenville, South Carolina, serving the surrounding Upstate region with residential and light commercial work. The company is a certified Generac dealer and installer, offering sales, installation, and service for whole-home standby generators. Its service offerings include panel upgrades and replacements, service upgrades from 100A to 200A, troubleshooting and diagnostics, Level 2 EV charger installation, whole-home rewiring, and installation of lighting, outlets, and fixtures. The company also handles light commercial projects such as offices, retail spaces, and tenant build-outs.