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Based on reviews, listing data and website checks · updated 2 days ago

What is Hiroshi Detailling?

Hiroshi Detailling is a car detailing business located in Troyes (10000) that specializes in professional interior cleaning services. They use professional equipment to perform deep extraction of dirt, dust, and residues from seats, dashboards, steering wheels, and interior plastics. The company serves Troyes and locations within approximately 20 km around it, with an exterior cleaning service planned for the future.

What specific interior cleaning services and pricing tiers are available?

The business offers a complete interior cleaning process that includes deep extraction from fabric and leather seats, dashboard, steering wheel, interior plastics, and windows, along with full cabin vacuuming. Customers can choose from base packages or add options like the Gold Prestation for extra seat and window cleaning, or an Intensif treatment for heavily soiled vehicles. A surcharge may apply if the vehicle is extremely dirty, evaluated before the cleaning begins.

How can a customer schedule an appointment and what is the booking process?

To book an appointment, customers must contact the business by email or Instagram to describe their vehicle and needs. Once contacted, the team confirms the time slot, location, and price together based on the customer's zone. The process moves from the initial message to scheduling, then to the professional cleaning, ending with the customer picking up their immaculate vehicle.

What are the exact pricing rules and vehicle size fees?

Pricing is determined by the vehicle's size, with base rates starting at 39 € for a city car and going up to 79 € for a monospace. Additional options cost 15 € each, and a displacement fee of 0.50 €/km applies for trips outside the Troyes agglomeration. The base package includes plastic cleaning, carpet cleaning, and complete cabin aspiration with rugs included.

Where is the business located and what is its local service model?

Hiroshi Detailling operates entirely locally, based in Troyes, and emphasizes a 100% local approach for the Troyes sector. They aim to provide a quick response to inquiries and maintain a sharp know-how for deep extraction. The company states that every client receives the same careful treatment from start to finish without shortcuts.

What is the company's history and core philosophy?

The company describes itself as a new enterprise with a simple requirement to offer the best results for every vehicle. They avoid quick fixes like a single fast vacuum pass, instead treating each job with consistent care. Their goal is to make interior cleanliness a top priority for every client they serve.

How can customers contact the business for support or inquiries?

Customers can reach the business directly via email or Instagram, as these are the only channels mentioned for communication. The website footer also lists a phone number, but the primary contact methods highlighted are digital messaging platforms. All inquiries are handled through these direct lines to ensure a fast response.

What future services are planned for the business?

The website mentions that an exterior cleaning service, including car body washing, rim and tire cleaning, and exterior window cleaning, will be available soon. This upcoming service complements the current interior focus, which covers seats, dashboard, steering wheel, plastics, and interior windows. The business is actively expanding its service offerings to cover the full exterior as well.

Are there any hidden costs or extra charges for specific conditions?

The business states that if a vehicle is very dirty, a balance may need to be paid in addition to the base price. This extra cost is evaluated before the cleaning starts to ensure the customer is aware of the additional work required. The pricing structure allows for flexibility based on the actual condition of the car.

What is the exact service radius and how is travel distance charged?

The service area covers Troyes and extends to locations within approximately 20 km around the city. For trips beyond the Troyes agglomeration, a distance-based fee of 0.50 €/km is added to the total cost. This ensures customers know the exact cost for travel outside the immediate local zone.

What equipment and methods are used for the cleaning?

The company uses professional equipment to achieve a deep extraction of dirt and residues from all interior surfaces. They emphasize a thorough process that goes beyond a simple surface wipe, ensuring a truly clean and fresh interior. The focus is on removing saletés, poussières, and résidus from the core of the seats and cabin.

How does the customer experience flow from contact to completion?

The business operates with a simple process that starts with the customer describing their vehicle and ends with them picking up an impeccable car. They aim for a quick response time and efficient service delivery. The entire workflow is designed to be straightforward from the first message to the final result.

What is the official website of Hiroshi Detailling?

The official website of Hiroshi Detailling is hiroshidetailling.com.

Does Hiroshi Detailling have reviews on Trustburn?

Hiroshi Detailling has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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What specific deep extraction methods do you use for fabric seats that differ from standard vacuuming?

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About Hiroshi Detailling

Hiroshi Detailling is a car detailing business based in Troyes, offering professional interior cleaning services. Its services include complete interior cleaning with deep extraction of dirt, dust and residues from seats (fabric and leather), dashboard, steering wheel, interior plastics and windows, along with vacuuming of the cabin. The company serves Troyes and locations within approximately 20 km around it, and indicates that an exterior cleaning service will be available in the future. Customers can contact the business by email or Instagram to arrange appointments.

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Retail