Highway 30 Designs

Highway 30 Designs is a small woodworking business that creates handcrafted hardwood cutting boards, personalized charcuterie boards, and custom CNC engraving and epoxy woodworking services. The company sells unique gifts suitable for various occasions and maintains a project gallery while sharing the building process of each piece on TikTok, Facebook, and Instagram. Products are available for purchase through its online shop at highway30designs.com.

The business accepts returns on non-custom items within 30 days of delivery, provided they are unused and in original condition. Customers are responsible for return shipping unless the item arrived damaged or the business made an error. Custom, engraved, or personalized items cannot be returned or refunded unless they are damaged or defective.

Orders may be canceled within 24 hours if production has not yet begun, but custom orders cannot be canceled once work has started. Damaged or defective items must be reported within 7 days of delivery with an order number and photos, after which the business may repair, replace, or refund the item.

The shop offers a 2-in-1 Wooden Coffee Scoop and Bag Clip for $10.00, a Custom Engraved Cutting Board with Epoxy for $150.00, and a Custom Epoxy Lake Map for $300.00. Other available items include a Custom Walnut and Epoxy Serving Tray with Handles priced at $125.00.

Natural variations in wood grain, color, knots, and texture are considered normal and not defects. The business notes that wood may expand or contract with humidity changes, and cutting boards require hand washing, immediate drying, and periodic application of food-grade mineral oil or board conditioner.

The business shares the building process of each piece on TikTok, Facebook, and Instagram, and directs visitors to these pages found at the bottom of each page on the website. Customers can also view a project gallery on the site to see the construction details.

The business states that every piece it creates is handcrafted with care, making each item unique. This approach is highlighted in their refund policy as a reason why returns are structured differently for custom versus non-custom items.

The business offers a 2-in-1 Wooden Coffee Scoop and Bag Clip as a unique gift option. This product is listed alongside larger custom epoxy and engraved cutting boards and serving trays.

The Custom Epoxy Lake Map is listed at $300.00, representing a higher-end custom epoxy woodworking service. This item is distinct from the standard custom engraved cutting boards and serving trays.

The Custom Walnut and Epoxy Serving Tray with Handles is priced at $125.00, offering a specific combination of materials and features. This item includes handles and is made with walnut and epoxy.

The business states that original shipping charges are non-refundable unless the return is due to the business's error. This rule applies alongside the 5–10 business day refund processing time after inspection.

The business allows exchanges only for defective or damaged items, which is a narrower condition than the return policy for non-custom items. This distinction is part of the stated exchange policy.

The business states that cutting board care includes hand washing only, avoiding soaking or dishwashers, and drying immediately. Failure to follow these steps may result in damage not covered by the warranty.

Highway 30 Designs has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.