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When you book a doctor appointment over the phone, what specific information do you need from the caller to complete the booking?

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About Meru

Meru is a phone-based assistance service designed for older adults who may not use smartphones or apps. It allows users to make a single phone call to request help with tasks such as checking train status, booking doctor appointments, placing orders, recharging mobile services, and setting reminders, with support provided in Hindi, English, or a mix of both. After each call, a WhatsApp summary is sent to the user's family members. The service operates through one saved phone number and does not require a smartphone or app installation.