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Questions & Answers

Trustburn Team Trustburn asked:

How does the widget handle questions that don't match any approved content in the knowledge base?

Trustburn Team suggests a starter question on new profiles — the business hasn’t answered yet.

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Widgets

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<script src="https://trustburn.com/widgets/index.js"></script>
<div class="trustburn-widget" data-trustburn-protocol="https:" data-trustburn-domain="trustburn.com" data-trustburn-widget="score" data-company-path="heyazor-com" data-lang="en"></div>
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About azor

Azor provides a website widget for landing pages that lets visitors type questions in their own words and receive answers based on approved content. The product is positioned as an alternative to chatbot pop-ups, integrating directly into the page so that interactions feel conversational rather than interrupting navigation. Site owners can customize the widget's appearance, logo, colors, and placeholder questions, and control the knowledge and tone of the responses. Azor also supplies transcripts of visitor questions and ranks the topics people ask about, giving the site owner insight into visitor intent beyond standard click analytics.