Questions about Hersole Shop
What is Hersole Shop?
Hersole Shop is a retail listed on Trustburn. Hersole Shop is an online retailer of fashionable footwear, offering a range of products that includes ankle boots, boots, trainers, shoes, and sandals.
What specific product categories and features does Hersole Shop offer?
The shop offers a range of products that includes ankle boots, boots, trainers, shoes, and sandals, with categories such as ankle boots and trainers featuring descriptions highlighting comfort, style, and seasonal offers. Customers can browse and purchase items through an online basket and search function. The website features categories like ankle boots and trainers, with descriptions highlighting comfort, style, and seasonal offers.
Who owns Hersole Shop and what other product categories do they sell?
Hersole Shop operates as an online store owned by a business that provides a set of accessories from different categories like phone cases, jewelers, watches, and party supplies. Most of their products are located in China and they ship internationally. They promise to give customers the most suitable accessories to complete their dress or style.
What are the terms for returns and exchanges?
The business offers a 30-day return or exchange policy for orders or parts of an order. Product exchanges and returns from the European Union (EU) are free, while outside the EU, customers are responsible for the shipping fee of the returns/exchanges. The shop also deducts 20 € from the customs declaration for returns outside the EU.
How does the order processing and shipping work?
Orders received on weekends and holidays will be processed the next business day. In-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of checkout. The shop aims to avoid unnecessary deliveries to reduce the environmental impact caused by logistics.
What payment methods are accepted and how are transactions handled?
Hersole Shop accepts PayPal as a form of payment at checkout. On the bank or card statement, the transaction will appear as Critical Role. The shop verifies credit card billing and account information at the time of checkout to prevent delays in order processing.
What are the specific steps for returning products?
Customers can fill in a Return Form and include a note with their order number or the packing slip with their returned items inside the original package. After the item has returned to the warehouse, the shop allows two weeks to handle the return before refunding the price back to the same payment method used for the original order.
What are the conditions for accepted returns?
The shop offers a possibility to return or exchange an order or part of it within 30 days of receiving the order. Returned items must be in the condition received (new, unused, unwashed) and with the original box and/or packaging, including manufacturer tags where applicable. An unclaimed parcel is not considered the same as a returned or canceled order.
What fees apply for unclaimed shipments?
If the customer does not pick up the shipment, Hersole Shop has the right to charge the customer a separate 8€ handling fee for processing the unclaimed returned shipment, which will be deducted from the amount credited to the customer. This fee is applied to avoid unnecessary deliveries and manage logistics efficiently.
What party supplies and creative designs are available?
The shop provides creative designs for various party supplies including birthday parties, graduation parties, wedding parties, and religious events like Eid Al-adha and Eid Al-fitr. They also offer invitation cards, cute mini candy boxes, and funny custom balloons for these occasions.
What types of watches and jewelry are offered?
Hersole Shop offers a variety of watches including quartz, smartwatches for kids, female, and male models. Smartwatches are compatible with Android and IOS operating systems, catering to sports, parties, and normal days. They also provide jewelry accessories like simple earrings, rings, necklaces, and bracelets.
Where are the products sourced and what is the international shipping policy?
The shop states that most of their products are located in China and they ship internationally. They aim to provide high quality and good price so that customers can enjoy their purchases with less money. The website also mentions that they give diversity across all shop categories.
What is the official website of Hersole Shop?
The official website of Hersole Shop is hersoleshop.com.
Does Hersole Shop have reviews on Trustburn?
Hersole Shop has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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About Hersole Shop
Hersole Shop is an online retailer of fashionable footwear, offering a range of products that includes ankle boots, boots, trainers, shoes, and sandals. The shop lists individual items with both original and discounted prices, indicating ongoing sales and promotional pricing on its product lines. Its product pages feature categories such as ankle boots and trainers, with descriptions highlighting comfort, style, and seasonal offers. Customers can browse and purchase items through an online basket and search function.
- Website
- hersoleshop.com
- Address
- 60 Marsh Rd St. Asaph , United Kingdom (UK) CH6H 3QO
- Categories
- Retail





