Hermalia · AI that answers your customers on WhatsApp in seconds

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About Hermalia · AI that answers your customers on WhatsApp in seconds

Hermalia is an AI-powered WhatsApp assistant developed by Made in Graphic Ltd. It reads a business's existing website, price list, opening hours, and frequently asked questions, then automatically responds to customer messages on WhatsApp in the business's own tone. The service can book appointments directly into the business's calendar and hands conversations over to a human when a query requires personal involvement, operating outside normal business hours such as late at night or on Sundays. Hermalia is aimed at practices and businesses that receive customer enquiries and appointment requests through messaging.