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About hemantsoni

Hemant Soni is a digital product delivery and management leader working in the telecommunications, media, and technology sector at Capgemini. He has over 22 years of experience leading large-scale platform design and delivery for Fortune 500 enterprises and startups, with a focus on AI-driven transformation and customer experience. His expertise includes enterprise architecture, generative and agentic AI, BSS/OSS modernization, reinforcement-learning decisioning, predictive analytics, and billing and order management systems. He has developed the DICE framework and is recognized as an IEEE Senior Member and a Forbes Technology Council contributor. He also serves on advisory boards at Kennesaw State University and Georgia State University, and holds an MBA from IIFT and an MS in Management Information Systems from Georgia State University.