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Questions & Answers
How does the software manage tickets that require input from both IT and HR, ensuring neither team loses track of the shared case details?
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About GoReportIt
GoReportIt is a software company that offers a ticketing and issue-tracking tool for businesses. The product allows employees to report issues, support teams to triage and resolve them, and provides a shared queue so everyone can see the status of each ticket. It includes features such as ticket assignment to agents, status and priority categorization, and email and push notifications. The platform supports administrative setup of companies, groups and accounts, and is offered under a subscription pricing model.
- Website
- goreportit.com
- Categories
- Computer software
