I can't say enough good things about Rich and Eric from Farrell Plumbing. They tackled a tricky, hard-to-diagnose issue with serious determination and handled everything professionally and warmly. We’ve decided they’re our go-to plumbers moving forward.
Questions about Farrell Plumbing
What is Farrell Plumbing?
Farrell Plumbing is a family-owned plumbing company based in Port Richey, Florida, operating since 2013. It serves residential and commercial customers across Pasco, Hernando, Pinellas, and Citrus counties from offices in Port Richey, Spring Hill, and Palm Harbor. The business provides services such as repiping, water heater repair and installation, leak repair and detection, drain cleaning, water treatment and filtration, general plumbing repairs, and septic service. It offers same-day scheduling, 24/7 emergency dispatch, and employs Florida Certified Plumbing Contractors with fixed upfront pricing and a money-back guarantee on service visits.
How can I book a service or get a quote?
To get started, customers can call the office closest to them, book online by picking a two-hour window, or fill out a contact form. Most non-emergency calls are scheduled the same day, while emergency calls are dispatched within the hour. The company also provides free quotes and instant pricing online through its website. Customers can also reach out via the dedicated business phone numbers for each of the three local offices.
What certifications and safety measures does the company use?
The company holds the state of Florida certified plumbing contractor license CFC1430362 and carries full general liability and workers compensation insurance. All team members undergo thorough background checks, and expert plumbers receive ongoing training on Florida-specific codes, brands, and tools. The business also runs background checks on every team member to ensure quality and safety standards are met.
What warranties and guarantees are offered?
Farrell Plumbing offers a 30-day guarantee on its work, as mentioned in customer reviews. The company also provides a money-back guarantee on service visits and backs every whole-house repipe with a 10-year workmanship guarantee. Additionally, they register manufacturer warranties on behalf of their customers for water heaters and other equipment.
What are the pricing ranges for common services?
The company provides fixed upfront pricing with a written estimate that confirms the price before any work begins. Planning ranges for services like water heater installation are between $1,700 and $3,900, while drain cleaning ranges from $350 to $2,200. Leak detection services have a minimum of $350, and whole-house repiping ranges from $5,800 to $14,800. All prices cover the scope described in each guide, and specialty models or additional repairs may vary.
Where are the offices located and what areas are served?
Farrell Plumbing operates three local offices: one at 6840 Commerce Ave in Port Richey, another at 2118 Mariner Blvd in Spring Hill, and a third at 3392 Tampa Rd in Palm Harbor. The company serves customers across Pasco, Hernando, Pinellas, and Citrus counties. Each office has its own dedicated phone number and operates Monday through Friday from 8:00 AM to 5:00 PM EST, with 24/7 emergency service available.
How long has the company been in business and how has it grown?
The company has been operating since 2013, starting with a single truck and growing to three full-service offices. It now has more than 2,200 verified reviews and has completed thousands of homes repiped across the region. The business also services tens of thousands of water heaters and maintains a steady track record of repeat customers and referrals.
What do customers praise about the service?
Customers frequently praise the team's professionalism, speed of response, and clear communication. Reviewers highlight the use of SMS updates for arrival times and the thorough explanations provided by plumbers like Bishop, Jeff, Shane, Elijah, and Adam. Many also appreciate the clean work areas and the ability to fix issues on the first visit with deep parts inventory.
What makes Farrell Plumbing different from competitors?
The company's philosophy includes treating every customer like a neighbor and doing plumbing the right way. It emphasizes transparent pricing, expert plumbers who show up on time, and work backed by a real warranty. The business also focuses on floor protection, on-the-way texts with the plumber's photo and name, and leaving the work area better than it was found.
What awards has the company received?
The company has received several awards, including the People's Choice Award, Suncoast Readers' Choice recognition, and Nextdoor Neighborhood Favorites. These awards are voted on by the neighbors the business serves, reflecting strong community trust and satisfaction.
What technology and tools are used for customer communication?
The company uses technology such as online booking systems that allow customers to pick a two-hour window and get instant pricing. It also employs SMS updates to keep customers informed about arrival times and uses a written flat-rate price system to avoid hourly billing for visible work.
What is the company's history and team structure?
The company's history includes starting in 2013 with a simple idea to build a plumbing business that customers would want to call themselves. This philosophy has remained consistent as the business grew from one truck to three full-service offices, with the same family still answering phones and signing off on jobs.
What are some additional features and services offered?
The company's website states that it offers same-day service for most calls and dispatches emergencies within the hour. It also provides a Black Friday Sale with 10% off every service from November 20 to November 27, 2026. The website also includes a learning center, plumbing blog, and online shop for additional resources.
How can I contact Farrell Plumbing?
You can reach Farrell Plumbing by phone at (727) 842-4663 or by e-mail at [email protected].
What is the official website of Farrell Plumbing?
The official website of Farrell Plumbing is gofarrellplumbing.com.
Post your question publicly — other visitors, and whoever manages this page, can answer. It will be visible on this page.
Want to hear about this company again? Follow it and we’ll email you when a new review appears.
Based on reviews, listing data and the company's website. Verify anything important with the company directly.
I was blown away by how fast Farrell Plumbing arrived, and to top it off, they were actually early! The two plumbers were incredibly professional and took the time to explain the issue clearly. They also provided a 30-day guarantee on their work and gave us tips to prevent this from happening again. Plus, knowing they are open 24/7 gives great peace of mind. From now on, they are my go-to choice for any plumbing needs in Port Richey.
I was impressed by how quickly Farrell Plumbing responded in Port Richey. The team arrived ready to start the job immediately after the initial assessment, which was a huge plus. They were polite throughout the process and kept me in the loop with helpful SMS updates regarding their arrival time.
Questions & Answers
No questions yet — be the first to ask.
Sign in to post
Your text is saved — you'll come right back to post.
Don't have an account? Create one
News & Press
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
About Farrell Plumbing
Farrell Plumbing is a family-owned plumbing company based in Port Richey, Florida, that has been operating since 2013 and serves customers across Pasco, Hernando, Pinellas, and Citrus counties from offices in Port Richey, Spring Hill, and Palm Harbor. The company provides residential and commercial plumbing services including repiping, water heater repair and installation, leak repair and detection, drain cleaning, water treatment and filtration, general plumbing repairs, and septic service. It offers same-day scheduling as well as 24/7 emergency dispatch and employs Florida Certified Plumbing Contractors with fixed upfront pricing and a money-back guarantee on service visits.
- Website
- gofarrellplumbing.com
- Phone
- (727) 842-4663
- [email protected]
- Address
- 6840 Commerce Ave
- Founded
- 2013
- Categories
- Construction
