I had high hopes when I found this online store, as the selection looked promising. However, my experience left a lot to be desired. The delivery was delayed, and when my order finally arrived, one of the items was not as described. The communication with customer service was not as responsive as I expected. While there are some unique products, the overall experience did not meet my expectations. 😕
Questions about Giftware Direct
What is Giftware Direct?
Giftware Direct is an Australian supplier of personalised giftware based in Cameron Park, NSW, with a showroom at 1/59 Stenhouse Drive. The business specialises in crafting unique wedding favours, decorations, and engraved glassware to help create lasting memories for special occasions.
How can I get in touch with Giftware Direct?
The company offers free delivery on orders over $99 and operates with opening hours from 8AM to 4PM AEST. Customers can reach the team by calling 1300 273 877 or emailing [email protected] for support and inquiries.
What is the current Trustburn rating and review history?
As of July 2024, the business holds a Trustburn rating of 1 out of 5 stars based on a single review. This reviewer noted issues with delayed delivery, items not matching descriptions, and unresponsive customer service.
What specific products and price points are featured on the site?
The website highlights a wide range of products including engraved glassware, hip flask sets, and wedding signs. Specific items mentioned include bamboo cake toppers, wooden round cheese boards, and stainless drink bottles starting from $12.00.
What does the business claim makes its giftware unique?
According to the website, the business aims to provide unique, easy, and affordable giftware for everyday Australians. They emphasise crafting personalised items for weddings, birthdays, and other life events.
What wedding-specific categories and items are available?
The site lists numerous wedding-related items such as table numbers, guest books, and ceremony seating signs. It also offers themed categories for occasions like Mother's Day, Father's Day, and Christmas.
What are the stated delivery terms for customers?
The website states that free delivery is available for orders exceeding $99. This threshold is clearly marked in the navigation bar alongside the phone number and opening hours.
Where is the business located and does it have a showroom?
The company operates out of Cameron Park, NSW, and provides a physical showroom address for customers who wish to visit. The location is listed as 1/59 Stenhouse Drive.
What specific types of engraved glassware are offered?
The business offers a variety of engraved glassware options, including shot glasses, cufflinks, and toasting sets. These are listed under the main giftware categories.
What stationery and packaging items are available for events?
The business provides a range of stationery items including save the dates, invitations, and acceptance cards. These are part of their wedding and event packaging solutions.
How can I contact Giftware Direct?
You can reach Giftware Direct by phone at 1300273877 or by e-mail at [email protected].
What is the official website of Giftware Direct?
The official website of Giftware Direct is giftwaredirect.com.au.
Post your question publicly — other visitors, and whoever manages this page, can answer. It will be visible on this page.
Want to hear about this company again? Follow it and we’ll email you when a new review appears.
Based on reviews, listing data and the company's website. Verify anything important with the company directly.
Questions & Answers
No questions yet — be the first to ask.
Sign in to post
Your text is saved — you'll come right back to post.
Don't have an account? Create one
News & Press
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
About Giftware Direct
- Website
- giftwaredirect.com.au
- Phone
- 1300273877
- [email protected]
