I availed a service recently and had a fantastic experience. The user interface was intuitive, and the support team was always there to assist whenever I faced any issues. The product was of top-notch quality and was delivered promptly. I would highly recommend this service!
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Questions about Gexo Limited
What is Gexo Limited?
Gexo Limited is a remote IT support and computer repair service that helps fix technical issues with computers, smart phones, mobile devices, and tablets. They operate entirely remotely over the phone, email, and software without requiring an in-person visit. Their main offerings include Gexo Fix for technical repairs and Gexo Advice for general computing guidance.
What are the pricing terms for Gexo Fix?
The company operates on a No Fix No Fee policy for their Gexo Fix product, meaning customers only pay if the service successfully resolves the technical issue. They also provide general computing advice through their Gexo Advice service, which helps users understand their technology better.
How does the remote service process work?
All services are delivered remotely using specialist software that logs onto the user's computer through their internet connection. The process takes place over the phone, email, and software, allowing Gexo to take control of the device to diagnose and repair problems.
What is the current rating and review history?
The Trustburn rating is 4 out of 5 stars based on 9 reviews posted between April 2023 and December 2023. The rating split includes five 5-star reviews, four 4-star reviews, and three 3-star reviews, showing a generally positive but mixed sentiment.
What do reviewers consistently praise about the service?
Some reviewers praise the intuitive user interface, the helpfulness of the support team, and the prompt delivery of products. Many users specifically mention that the website is easy to navigate and that the customer support team is responsive and detailed in their answers.
What are the common complaints regarding customer support?
Some reviewers complain that customer support can be lacking, with responses taking a long time to arrive. Others noted that the support team was unresponsive or unable to resolve issues satisfactorily on the first attempt, leading to an average experience.
How can I contact Gexo Limited?
You can reach Gexo Limited by e-mail at [email protected].
What is the official website of Gexo Limited?
The official website of Gexo Limited is gexo.co.uk.
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9 Reviews
I had a mixed experience with Gexo Limited. Overall, their services were average. The website design and navigation were user-friendly, but I found their customer support to be lacking. They took a long time to respond to my inquiries and were not very helpful. However, the product itself was of good quality and delivered on time. I would consider using their services again if they improve their customer support.
I recently used this company's services and was pleasantly surprised by how great the experience was. The website was easy to use, and their customer support team was helpful and responsive. The product was of high quality and arrived in perfect condition. I would definitely use their services again in the future.
My experience with Gexo Limited was beyond my expectations! 😃 The website was easy to navigate, and their customer support was exceptional. They were quick to respond to my queries and provided detailed and helpful responses. The product I received was of excellent quality and delivered within the promised timeframe. I am extremely satisfied with my experience and would highly recommend their services.
I recently used a company's services and had a great experience. The website was easy to navigate, and the customer support was very helpful and responsive. The product I ordered arrived on time and was exactly as described. I highly recommend their services!
I had an excellent experience with Gexo Limited! 😄 Their website was user-friendly, and their customer support team was incredible. They were very responsive and provided me with all the information I needed. The product I purchased was of outstanding quality and arrived well-packaged and on time. I highly recommend their services!
I recently had a not-so-great experience with a company's services. The website was difficult to navigate, and their customer support was unresponsive. It took several attempts to get a response, and even then, they were not able to resolve my issue satisfactorily. I would not recommend their services based on this experience.
Gexo Limited exceeded my expectations! 😍 Their website is fantastic, and the customer support team went above and beyond to assist me. They responded quickly to my queries and provided detailed and informative answers. The product I purchased was of excellent quality and arrived ahead of schedule. I'm extremely satisfied with their services and will definitely be a repeat customer. 👍
I recently had an average experience with a company's services. The website was okay, but their customer support left much to be desired. It took them a while to respond to my inquiries, and their responses were not very helpful. The product itself was decent but nothing exceptional. Overall, I would say the experience was just average.
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About Gexo Limited
Gexo specialise in remote IT Support and computer repair.
Gexo helps fix technical issues or problems encountered with computers, smart phones, mobile devices, and tablets. They both fix technical issues with their Gexo Fix product, which has a No Fix No Fee policy. They also provide general computing advice with Gexo Advice.
All of their services are carried remotely over the phone, together with e-mail and software. With Gexo Fix they use specialist software to take control of your computer by logging onto it through your internet connection.
- Website
- gexo.co.uk
- [email protected]
