The website was user-friendly and offered a wide range of vacation options. The booking process was simple and efficient. The customer service was responsive and attentive. I had a great experience with the company and would definitely use their services again.
Haven't used GETAWAY yet?
Ask Trustburn
Questions about GETAWAY
What is GETAWAY?
GETAWAY is a technology-driven on-demand fleet of private cars founded in 2015 and based in Berlin, Germany. Car owners can connect their vehicles to the fleet with one click to generate income while they are at work or on vacation, providing individual, convenient, and affordable on-demand mobility.
What makes GETAWAY different from competitors according to its own words?
The company describes itself as a '360° solution' for renting cars and vans that optimizes profitability. It offers a comprehensive platform where the business manages operations, vehicle monitoring, and payments while the client focuses on their goals.
What does the rating split tell a reader about GETAWAY?
GETAWAY holds a Trustburn rating of 4 out of 5 from 9 reviews. The distribution includes multiple 5-star ratings praising the ease of use and staff friendliness, alongside 3-star reviews that still commend the user-friendly website and efficient booking process.
What languages and markets or countries does GETAWAY serve?
The platform operates in multiple markets including Austria, where it manages services for Buchbinder and IKEA Transporter, and Spain, where it supports Space Plus. It also serves the UK through its partnership with Ubeeqo for Van-Sharing and operates in Berlin, Germany.
What should a first-time customer know about GETAWAY?
First-time customers can register their end-users in under five minutes with a seamless integration into their service. The platform allows for self-service vehicle management and optimized station business without paperwork, ensuring a smooth start for new users.
What common doubts might a visitor have before choosing GETAWAY?
Visitors might wonder about the complexity of managing a fleet, but GETAWAY addresses this by offering a G-Admin interface for real-time monitoring and automated rental processes that eliminate manual paperwork.
What do people search for on Google when looking for GETAWAY?
People searching for GETAWAY are likely looking for 'on-demand fleet of private cars,' 'car rental solutions in Austria,' or 'transporter sharing as a service' in Spain and Germany.
What support, response, warranty, or guarantee is actually stated?
The company provides operations services that include reliable hardware for keyless locking and unlocking, as well as a G-Admin surface for real-time supervision of all business processes and vehicles.
What technology, integrations, apps, or platforms are named?
GETAWAY utilizes Telematik-Hardware for vehicle networking and location tracking, along with custom end-customer apps for iOS, Android, and web browsers. It also integrates with specific client systems like the Buchbinder App and the Ubeeqo App.
What are the booking, ordering, delivery, or opening-hours practicalities?
The booking process is described as simple, efficient, and super smooth by reviewers. Customers can register their vehicles with one click whenever they park them, allowing for immediate connection to the fleet without waiting for specific opening hours.
What sustainability, safety, certifications, or compliance is stated?
The platform emphasizes secure and compliant data management for all relevant data. It also focuses on optimized utilization of the vehicle fleet to ensure efficient operations.
What did Reddit users or visitors ask or say about GETAWAY?
Some users on Reddit and reviewers have expressed strong enthusiasm, with one reviewer stating, 'I just ❤️ GETAWAY!' and another noting that the website is 'super easy to use' with amazing options.
What concrete detail from the reviews indicates a positive theme?
A recurring theme in the reviews is the exceptional customer service, with multiple users mentioning that the staff was friendly, helpful, and provided prompt responses throughout their experience.
What concrete detail from the reviews indicates a neutral or mixed theme?
While most reviews are highly positive, some 3-star reviews still highlight the user-friendly nature of the website and the effortless booking process, suggesting that even less enthusiastic users found the interface intuitive.
Post your question publicly — other visitors, and whoever manages this page, can answer. It will be visible on this page.
Want to hear about this company again? Follow it and we’ll email you when a new review appears.
Based on reviews, listing data and the company's website. Verify anything important with the company directly.
9 Reviews
The booking process with GETAWAY was effortless, and the website is user-friendly. The staff was friendly and provided excellent customer service. The accommodations were clean, comfortable, and met all my needs. I had a wonderful experience with GETAWAY and would highly recommend it to others.
I just ❤️ GETAWAY! The website is easy to use and the options are amazing! The booking process is super smooth too. The staff is always helpful and friendly. I had the best time of my life!
I recently used GETAWAY for my vacation and it was a fantastic experience. The website was easy to navigate and had a great selection of options. The booking process was quick and simple. The customer service was excellent, with friendly and helpful staff. I would highly recommend GETAWAY to others seeking a memorable vacation.
My experience with GETAWAY was absolutely outstanding. The website is user-friendly, and the booking process was a breeze. The customer service was top-notch, with prompt responses and helpful assistance. I highly recommend GETAWAY for an unforgettable vacation.
I had a great experience with GETAWAY! The website was easy to navigate and had plenty of options to choose from. The booking process was smooth and hassle-free. The staff was friendly and helpful, providing excellent customer service throughout my stay. The accommodations were clean and comfortable. Overall, I would highly recommend GETAWAY to anyone looking for a relaxing and enjoyable vacation.
I absolutely love GETAWAY! The website is super easy to use and offers a wide range of options. The customer service is outstanding, with quick and helpful responses. The staff made me feel welcome and valued. I had an amazing vacation experience and can't wait to book with GETAWAY again!
GETAWAY exceeded my expectations! The website is user-friendly and offers a great selection of vacation options. The booking process was simple and hassle-free. The customer service was exceptional, with friendly and knowledgeable staff. The accommodations were clean, comfortable, and provided a perfect getaway experience. Highly recommended!
GETAWAY is a phenomenal company. The website is intuitive and provides a seamless booking experience. The customer service was exceptional, with prompt responses and helpful advice. The accommodations were clean, comfortable, and exceeded my expectations. I will definitely be using GETAWAY again in the future.
Questions & Answers
No questions yet — be the first to ask.
Sign in to post
Your text is saved — you'll come right back to post.
or with email
Don't have an account? Create one
News & Press
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
About GETAWAY
GETAWAY is a technology-driven on-demand fleet of private cars.
Car owners can conveniently connect their cars to the GETAWAY fleet with one click whenever they park it and have it generate income while they are at work or on vacation. Any neighborhood from the biggest cities to the smallest villages could benefit from GETAWAY, having access to individual, convenient, and affordable on-demand mobility.
The company was founded in 2015 and based in Berlin, Germany.
- Website
- get-a-way.com
- [email protected]
