Flooring Focus

Flooring Focus is a flooring supply and installation business based in Arundel, Queensland, offering hybrid, engineered timber, vinyl, laminate, and bamboo flooring, as well as tiles and rugs. The company operates a showroom on Kendor Street and provides services including free onsite measures, supply, installation, and after-sales support. It carries products from several brands such as Eco Luxury, Quick Step, FF Timber, Preference Floor, NFD, HTT Flooring, Artifloor, and Decoline, and also serves commercial customers.

Since 2016, Flooring Focus has provided quality, affordable flooring solutions for homes and businesses. They directly import premium ECO+LUXURY Hybrid and FF-Timber Wood Flooring, ensuring great prices and reliable service from start to finish. The company is a member of the Australasian Timber Flooring Association (ATFA).

The business is located at Unit 1/38 Kendor St, Arundel, QLD, 4214, AU. They operate a showroom and warehouse at this address. Their business hours are Monday to Friday 8:00am-4:00pm and Saturday 9:00am-2:00pm, with appointments available afterward.

To get started, customers can book a free measure and quote by filling out a form on the website or visiting the showroom. The website states they will beat any written quotes, though terms and conditions apply. Customers can also upload a floor plan to help prepare a more accurate quotation before the site visit.

Flooring Focus offers a 1-year installation warranty in addition to manufacturer guarantees. They also provide after-sales support. The company emphasizes efficiency and promptness, aiming to commence work as early as the day after an order is placed.

The company offers delivery within the Queensland area only. For remote or regional areas, additional charges or longer delivery times may apply. Shipping methods include Standard Delivery (3–7 business days for $100), Express Delivery (1–3 business days for $130), and Store Pickup (same day or next day, free).

Some reviewers on Google praise the team for being professional, punctual, and easy to communicate with. They also highlight the seamless fit and long-lasting durability of the flooring. The finished results are described as looking amazing and feeling incredibly durable.

The website features a Black Friday Sale with up to 50% off on flooring and 10% off installation. Specific products like Eco+Luxury 7.5mm Hybrid Flooring are listed with prices ranging from $29.00 to $39.99 per m², excluding GST. There is also a loyalty program offering a referral fee of at least $100 once a project is completed.

Orders are typically processed within 1-3 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day. The company partners with reputable courier services to ensure safe and timely delivery.

The website includes a gallery showcasing the quality, craftsmanship, and design versatility of their work. Customers can explore the gallery to witness the range of flooring options from sleek hybrid floors to timeless timber finishes.

The contact information provided includes a phone number (07) 5537 9196 and an email address [email protected]. The website also provides a mobile number 0431 011 583 for customer inquiries.

Some reviewers mention that the team was friendly and made sure they were happy with the final result. They also note that the team answered questions and ensured satisfaction throughout the whole process.

The website states that if an order arrives damaged or is lost in transit, customers must notify Flooring Focus within 48 hours of delivery. Claims submitted after this period may not be eligible for replacement or refund.

The website mentions that they are renowned for their team's unwavering dedication and attention to detail. They ensure seamless communication and readily available support from the initial consultation through installation and beyond.

The official website of Flooring Focus is flooringfocus.com.au.