I recently used a company for my needs and I was highly satisfied with their services. The quality of their service was excellent and the overall experience was very positive.
Questions about Fingo
What is Fingo?
Fingo is a leading Russian manufacturer of air purification equipment, specializing in gas cleaning systems for industrial applications. The company offers comprehensive solutions for new construction and the reconstruction of existing gas cleaning installations, focusing on efficiency, reliability, and safety. They provide services including engineering, commissioning, and long-term maintenance agreements for their clients.
What specific gas cleaning technologies does Fingo produce?
The company specializes in particulate matter (PM) removal using electrofilters and bag filters, as well as sulfur dioxide (DeSOx) removal through dry, wet, and seawater desulfurization systems. They also handle nitrogen oxide (DeNOx) removal and offer additional modifications like selective catalytic reduction and combustion modification for new plants.
What certifications and standards does Fingo hold?
Fingo holds several key certifications including EN 1090-1, EN 1090-2, ISO 3834-2, ISO 9001, ISO 45001, and ISO 14001. In 2020, they became the first and only producer in Russia and CIS to receive TÜV Rheinland production control certificates for EN 1090 and the European standard EN ISO 3834-2:2005.
How is the rating split among the Trustburn reviews?
The Trustburn rating is 4.2 out of 5 based on 9 reviews. The distribution includes multiple 5-star ratings praising quality and service, several 4-star ratings highlighting professionalism and helpful support, and a few 3-star ratings noting that response times could be improved.
What are the main areas where Fingo operates?
Fingo operates primarily in Russia, serving 65% of its market there, with 19% of exports going to the European Union and 10% to Asian and African countries. They also serve the rest of the world with 6% of their exports.
What is the history of Fingo?
The company traces its roots back to 1950 when construction of the experimental plant began under a Soviet ministerial order. It was officially registered as an open joint-stock company in 1992 and has since grown into a major producer with over 75 years of experience in the industry.
How can a customer start working with Fingo?
Customers can initiate a project by contacting the company via their business phone numbers or email to get a consultation. The process involves studying the parameters of existing systems, developing technical proposals for modernization, and then proceeding to engineering, construction, and installation.
What specific services does Fingo offer for existing equipment?
Fingo provides inspection and analysis of operating dust and gas cleaning systems, as well as technical condition assessments of apparatus and auxiliary equipment. They also offer engineering support, configuration design, and integration into production conditions for both new and existing setups.
How does Fingo handle delivery and installation?
The company offers comprehensive delivery of equipment for all classes of pollutants and provides services such as chief installation (shefmontazh) and acceptance of bodies under equipment installation. They also perform on-site checks, including testing mechanisms with smoke extractors and verifying electrical modes.
What support options are available after installation?
Fingo provides operational response, defect identification and elimination, and long-term service agreements. They can dispatch specialists to resolve any equipment problems regardless of the manufacturer, ensuring prompt troubleshooting and spare parts supply.
What are some of the notable achievements or milestones of Fingo?
In 2017, Fingo opened an engineering and project management center in Moscow and signed a technology cooperation agreement with the French company CNIM. They also achieved a 99.97% purification degree and have over 50 patents in their active portfolio.
What do reviewers specifically praise about Fingo?
Reviewers frequently mention the high quality of service, excellent customer support, and the user-friendly nature of their website. Many users express satisfaction with the professionalism shown from initial contact through project completion.
What are the common complaints or areas for improvement mentioned by reviewers?
Some reviewers noted that response times could be better, and a few mentioned that while services were satisfactory, there were areas that could be improved to make the experience even better.
What is the scale of Fingo's production and reach?
Fingo has produced over 1,300,000 tons of products, which is equivalent to the weight of 65,000 Su-35 fighter jets. They operate across 30 different production spheres and have more than 500 clients globally.
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Recently, I worked with another service provider whose services were outstanding. From the moment I contacted them till the project was completed, they showed high professionalism.
The experience with Fingo was overall good. Their website Interface was simple and easy to use. The only thing that could have been better were their response times.
I had a great experience with Fingo. Their website was easy to navigate and their customer service was very helpful. I would definitely recommend them to others.
I'm really happy with the services provided by Fingo. Their website is user-friendly and the support team was always prompt and helpful. 😊
I just want to express my love for Fingo. I am extremely satisfied with their services and the customer support was top-notch! 👍
Fingo is absolutely amazing! They exceeded my expectations in terms of quality and service. I highly recommend them! 😍
Overall, my experience with Fingo was decent. While their services were satisfactory, there were a few areas that could have been improved to make it even better.
Working with Fingo was such a breeze! They have a convenient website and their customer service is excellent. I'm really satisfied with their services. ❤️
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About Fingo
- Website
- fingo.ru
