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Based on 5 reviews, listing data and website checks · updated 2 days ago

What is Ez3dprint?

Ez3dprint is an independently operated 3D printing marketplace that connects customers needing printed parts with makers who own the necessary printers and filament. Customers upload an STL file, select material and color, and receive an instant price quote before the order is routed to a registered maker whose equipment matches the job requirements. The platform handles payment processing and shipping logistics, allowing makers to focus on printing while keeping 80% of the job price.

How can a new customer get a quote and start an order?

First-time customers can start a print without creating an account by uploading an STL file to get a free quote in seconds. Once the quote is accepted, the customer pays by card through Stripe, and the maker receives a prepaid shipping label to print and ship the part. The entire process from file upload to doorstep delivery is designed to take four distinct steps, ensuring transparency at every stage.

What factors determine the final price of a print job?

The pricing engine calculates costs based on the real mesh volume of the STL file, the specific filament chosen, and the estimated machine time required. Filament is priced at roughly 6¢ per gram, while machine time varies by layer height and part size, with infill settings significantly impacting material usage. A typical phone-stand-sized part in PLA costs around $10–15 including the flat $9.99 shipping fee.

What are the fee structures and commission rates for makers?

Makers earn 80% of the print charge on every delivered job, though they receive 100% of the earnings during their first 30 days as a signup incentive. New makers also pay no platform fee for their first 30 days, and the system includes a volume discount structure where spending $50 or more unlocks a 3% reduction on printing costs. These terms are designed to help makers clear a real margin while keeping the platform fee structure simple.

Where is the business located and what areas does it serve?

The platform operates exclusively within the United States, with the business itself located in Florida, USA. All shipping is handled domestically using a flat $9.99 rate that includes tracking, and the maker assigned to an order is shown on the order page once matched. This localized approach ensures that parts are produced by independent makers across the country rather than a centralized factory.

What are the terms for returns and the money-back guarantee?

Customers have a 5-day money-back guarantee that allows them to request a refund with photos if the print arrives broken or of poor quality. The credit held for the guarantee window is released immediately if the buyer marks the order as all good, ensuring refunds can be honored fairly on both sides. This policy applies to every order and provides a clear window for resolving issues without long-term delays.

How does the matching algorithm select a maker for a specific job?

The process begins with makers listing their actual build volume, layer resolution, and filament stock in their profiles. Customers then upload their STL, set scale and material specs, and the system filters out makers whose printers cannot fit the model or who lack the required material and color. The remaining makers are ranked by their public trust score, and the best maker wins the job based on these criteria.

How much control do makers have over their workload?

Makers can set their own pace by capping the number of jobs per week they wish to accept or running unlimited jobs. They can decline any job they do not want and change their settings whenever they like, giving them full control over their workload. This flexibility allows makers to balance income generation with their personal printing schedules without rigid commitments.

What tools are available to help customers choose materials and estimate costs?

The website provides a material guide that compares filaments such as PLA, PETG, and ABS by durability and cost to help customers make informed choices. Customers can also access an instant price calculator on the pricing page to estimate costs before uploading their actual STL file. These tools are integrated directly into the user interface to streamline the quoting and ordering process.

Who runs the business and how is support handled?

The business operates with a small, owner-operated team run by Tyler Small in Florida, United States, with no call centre or anonymous support desk. Order questions, refund reviews, and maker payouts are all handled directly by the owner using the provided contact details. This direct approach means customers and makers communicate with the person who actually reviews the orders rather than a generic support team.

How does the signup credit and referral system work?

Makers receive a signup credit upon finishing registration, which becomes withdrawable after their first delivered order. Additionally, makers earn more credits for each new maker who joins through their invite link, creating a referral incentive. This credit system is added to their earnings and helps new makers get started with the platform.

What payment technologies and methods are used for transactions?

The platform uses Stripe for payment processing and ensures that Ez3dprint never sees or stores the full card number during transactions. Makers are paid out manually by the owner through PayPal, Cash App, or Venmo, maintaining a simple and transparent financial flow. This integration allows for secure payments while keeping the operational model lightweight and owner-driven.

What security measures are in place for user data and payments?

The website states that the business will never ask for a password, full card number, or a payment outside of checkout to ensure security. It also notes that messages claiming to be Ez3dprint asking for these details are not from the official team. This clear communication helps users identify legitimate interactions and avoid potential phishing attempts.

What is the official website of Ez3dprint?

The official website of Ez3dprint is ez3dprint.com.

How is Ez3dprint rated on Trustburn?

On Trustburn, Ez3dprint has a rating of 3.6 out of 5 based on 5 reviews.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

David Thompson
Reviews 1

The platform offers a straightforward way to get custom parts printed by local makers. The material guide and clear pricing models make it easy to understand what you are getting. Having a dedicated maker studio for printers seems like a smart addition to the ecosystem.

Sarah Jenkins
Reviews 1

The operational model of Ez3dprint appears highly efficient for both buyers and makers. By requiring makers to list their specific build volume, layer resolution, and filament stock, the platform filters out incompatible orders before they reach the customer. This reduces the likelihood of prints failing due to size or material constraints. The trust score system, which rewards delivered orders and penalizes cancellations, incentivizes reliability. Buyers benefit from a five-day money-back guarantee, which provides peace of mind regarding print quality. Makers enjoy upfront payment and prepaid shipping labels, removing administrative burdens. The owner-operated nature suggests direct oversight, potentially leading to faster resolution of disputes. Overall, the system seems designed to minimize friction and maximize the utility of idle 3D printers.

James Miller
Reviews 1

The workflow described is logical, with makers listing their specific printer models and filament colors upfront. This transparency helps avoid mismatches. However, the trust score system seems complex, and it is not entirely clear how quickly a new maker can rise to the top tiers to get better jobs.

Maria Gonzalez
Reviews 1

The idea of matching customers with nearby makers who already have the right filament feels very convenient. It saves a lot of guesswork for the buyer.

Arthur Penhaligon
Reviews 1

From the information available on the website, it is difficult to form a complete picture of Ez3dprint’s actual service quality. While the platform promises a seamless experience with makers who stock specific filaments, the text does not clearly specify shipping costs for international orders or detail the exact turnaround times for standard PLA prints. The five-day guarantee is mentioned, yet it is unclear if this covers material defects or just cosmetic issues. For someone considering this company, the lack of specific pricing examples or real-world delivery data leaves too many questions unanswered before committing to a custom job.

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About Ez3dprint

Ez3dprint operates a platform that connects customers who need 3D printed parts with makers who own 3D printers. Customers upload an STL file, choose a material and color, and receive an instant price quote for the job. The platform then routes the order to a registered maker whose printer is suited for the chosen material. Makers keep 80% of the job price, receive prepaid shipping labels, and can set their own pace on how many jobs they accept. The site also provides a material guide comparing filaments such as PLA, PETG, and ABS.