Extra Steps Pet Care

Extra Steps Pet Care is a licensed and insured pet care service based in Staten Island, NY, that offers dog walking, drop-in visits, and pet sitting. They provide 30-minute Classic Walks and 60-minute Adventure Hour walks, along with in-home and overnight pet sitting. The business assigns the same walker for each visit to ensure pets get a familiar face.

The process begins with a free, no-obligation in-home meet and greet where a walker meets the dog and walks the usual route. After this, clients provide their dog's name, routine, and quirks, then lock in a schedule that fits their week. Once comfortable, a walking schedule is set that accommodates the client's specific needs.

Clients can book services by calling (929) 202-6899, texting, or emailing the business. The fastest way to reach them is to call, text, or email, as they aim to get back the same day to find a time that works. Services can also be arranged by phone or email for those who prefer not to use the website form.

The business serves Staten Island, NY, including all neighborhoods, and nearby areas. They offer a range of services tailored to different energy levels, from quick drop-ins to full adventure hours. The service area explicitly covers the entire Staten Island region and surrounding locations.

Each walk includes fresh water, a leash check, and a quick recap sent to the owner's phone. The Adventure Hour is designed for high-energy dogs who need to burn off energy before dinner, while Classic Walks offer 30 minutes of exploring at the dog's pace. These features ensure safety and communication throughout the visit.

Reviewers consistently praise Spencer for being communicative, flexible, and honest about their dog's condition, such as letting a client know about a limp during a walk. Clients appreciate the detailed messages about walks and the peace of mind provided by these updates. The team is described as reliable, thoughtful, and a pleasure to work with.

Some reviewers mention that the service is great for cats as well, noting that a cat warmed up quickly to a walker who fed and played with them as requested. One client highlighted how helpful the walker was for a last-minute task of picking up spilled recyclables. This shows the team's adaptability beyond just dog walking.

The business offers a free meet and greet with no commitment before booking a single walk. This allows clients to see exactly how the service works and feel comfortable before scheduling. The process is designed to be low-pressure and informative for new clients.

The Classic Walk is a 30-minute exploration of the neighborhood with plenty of sniff stops, while the Adventure Hour is a full 60 minutes for high-energy dogs. Drop-ins are quick visits to feed, refresh water, and let the dog out to potty. These options cater to various schedules and energy levels.

Clients can choose between a 30-minute Classic Walk or a 60-minute Adventure Hour depending on their dog's needs. The Adventure Hour is specifically mentioned as suitable for dogs that need to really burn it off before dinner. The Classic Walk focuses on exploring at the dog's pace with sniff stops.

The team emphasizes assigning the same walker for each visit so the dog gets a familiar face rather than a stranger with a leash. This consistency is a key feature that distinguishes their approach to pet care. It ensures reliability and comfort for pets during their walks.

The business uses GPS walk tracking to monitor the safety and progress of each walk. They also perform a leash check and provide fresh water during the walk. These measures are part of their standard protocol for every visit.

You can reach Extra Steps Pet Care by phone at +19292026899 or by e-mail at [email protected].

The official website of Extra Steps Pet Care is extrastepspetcare.com.

On Trustburn, Extra Steps Pet Care has a rating of 4.2 out of 5 based on 5 reviews.