Excel Personnel

Excel Personnel is a human resource specialist and recruitment agency operating in British Columbia with over 32 years of experience. They provide staffing solutions, executive search, permanent recruitment, temporary staffing, payrolling, outplacement, and candidate evaluations. Their certified personnel consultants and expert recruiters aim to connect B.C. companies with top talent through tailored strategies and a database of over 70,000 qualified candidates.

The business serves companies across diverse industries including automotive, mining, forestry, banking, IT, healthcare, and hospitality. They actively pursue passive candidates from over 100 job boards and a network of 4,500+ agencies. Their process includes crafting job descriptions, sourcing candidates, conducting comprehensive screening, and performing background checks to ensure a seamless hiring experience.

Excel Personnel operates out of three main locations: Kamloops at 2 – 293 1st Avenue, Kelowna at 11th Floor, Landmark 6 Bldg. 1100 – 1631 Dickson Avenue, and Prince George at 102 – 1300 1st Avenue. They also maintain a toll-free number at 1 (877) 374-3853 for general enquiries and after-hours calls forwarded to an answering service.

The company was established over 32 years ago and has successfully partnered with 8,167 companies throughout its history. They claim a 98% success rate and an 85% repeat client rate. As a member of the Association of Canadian Search, Employment and Staffing Services (ACSESS) for more than 30 years, they adhere to industry guiding principles and support accredited employment agency standards.

Excel Personnel offers a guarantee that every hire is the right fit. If a candidate leaves their position or is released for cause during the guarantee period, the company will re-recruit for the role at no additional cost. This ensures the client's team remains strong and their investment is protected.

The Trustburn rating for Excel Personnel is 4.2 out of 5 stars based on 9 reviews. The rating split shows a majority of 5-star reviews from 2023, with some 4-star and 3-star ratings reflecting mixed experiences regarding customer service and overall offerings.

Reviewers frequently praise the user-friendly website, efficient customer support, and the ability to find suitable jobs quickly. Some users highlighted the friendly and knowledgeable staff, while others noted that customer service could be improved to reach exceptional levels.

Excel Personnel accepts applications from individuals authorized to work in Canada. Job seekers can register or apply for opportunities through their job board, where they can upload resumes directly to positions of interest. Recruiters then contact qualified candidates for further steps.

The company's hours of operation are Tuesday to Friday from 8:30 a.m. to 4:30 p.m., with a lunch break from 12:00 p.m. to 1:00 p.m. After hours, weekends, and on statutory holidays, calls are forwarded to their answering service at Four Star Communications.

Excel Personnel specializes in retainer-based recruitment services for clients with ongoing or diverse needs. This exclusive approach involves a dedicated team conducting in-depth searches to identify top-tier candidates who are not easily accessible through traditional advertising methods.

The recruitment process begins with an initial face-to-face meeting to understand the company's specific requirements, corporate culture, and future vision. This allows the team to customize services and guide clients through steps like job profiling, behavioral analysis, and skills assessments.

Excel Personnel claims to have a database of more than 66,000 job seekers and actively sources from over 100 job boards. They also utilize a network of 4,500+ agencies to find passive candidates who might not be actively looking for new roles.

One notable detail from their website is the warning about a scam misusing their office address and a similar business name. They advise job seekers to ignore suspicious texts and only expect contact via email or phone for job offers.

The company's mission focuses on fostering connections through integrity, transparency, and a commitment to understanding and fulfilling goals. Their vision is to be the trusted recruitment partner for B.C.-based companies across diverse industries by strengthening teams and driving success.

Excel Personnel manages all details of the hiring process, including resume screening, interviewing, reference and criminal record checks, and drug testing. They also offer skills assessments in areas ranging from typing and data entry to mechanical engineering and process control systems.