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What is Ecsbtp?
Ecsbtp is a computer software company based in Épron, Normandie, France, that creates, edits, and distributes 100% artisanal building solutions. They specialize in developing software and mobile tools tailored to the specific needs of the construction and renovation sectors. Their team focuses on providing simple, effective, and cost-effective tools designed directly for the field.
What specific software products does Ecsbtp provide for artisans?
The company offers a suite of specialized software including EASY'Gestion for business management, EASY'Chantier for mobile time tracking on Android, EASY'Energie for energy evaluation referenced by ECO ARTISAN, and EASY'H2O for preventing condensation risks in opaque walls. Each product is designed to be simple to use while offering strong quality-to-price ratios for artisans and construction professionals.
How can a new user test and purchase Ecsbtp software?
To get started, visitors can test all solutions for free for three months by downloading demonstration versions without any commitment. Once satisfied, users can purchase licenses for multipost, multi-user, network, local, or nomadic configurations directly through their e-boutique. The mobile application EASY'Chantier is available for free download on the Play Store upon purchasing the main software.
Where is Ecsbtp located and how can it be contacted?
The company is located at CITIS 1, Impasse Initialis CS 90209 in Herouville-Saint-Clair, with a main phone number of 02 31 47 90 13 and a fax at 02 31 95 64 02. They also maintain a presence on LinkedIn and operate an e-boutique for direct sales of their software licenses and related services.
How recent are the reviews and what is the current rating split?
Customer reviews on Trustburn are very recent, with the latest feedback dated November 21, 2023. The platform holds a 4.6 out of 5 rating based on 9 reviews, showing a strong majority of five-star ratings alongside a few lower scores.
What do reviewers most often praise about Ecsbtp?
Reviewers frequently praise the team's responsiveness, professionalism, and ability to complete work on time. Many customers highlight the outstanding quality of the final outcomes and the dedication shown by the staff during projects.
What are the stated terms regarding availability and delivery?
The company guarantees no stock shortages on their website, ensuring that products are always available for immediate purchase. They also offer a secure payment system backed by Crédit Mutuel and provide free tracked letter delivery for their shipments.
What are the business hours and support structure for Ecsbtp?
Ecsbtp operates a customer service team available from Monday to Friday, with hours running from 9:30 AM to 12:30 PM and from 1:30 PM to 6:00 PM. They emphasize a reactive technical assistance network and an extended network of trainers to support their clients.
What core values and principles guide Ecsbtp's operations?
The company values integrity through equity, ethics, and respect, aiming for a healthy and transparent commercial relationship without surprises. Their approach is grounded in a passion for craftsmanship and a deep understanding of the field, avoiding unnecessary complexities.
Who is the ideal target audience for Ecsbtp's solutions?
Ecsbtp targets artisans in the building sector who need practical, easy-to-use tools for managing their enterprises and construction sites. The software is specifically adapted to the terrain and designed to meet the unique operational needs of these professionals.
What specific mobile features are available for field workers?
The company provides a dedicated mobile application called EASY'Chantier for Android smartphones, allowing users to record time spent on construction sites directly from their devices. This app integrates seamlessly with the main EASY'Gestion software to streamline data entry.
What specialized energy-related tools does Ecsbtp offer?
For those interested in energy management, Ecsbtp offers EASY'Energie, which is officially referenced by ECO ARTISAN. The software includes both a PC version and a complete mobile version available on the Play Store for a fee of 9€99.
What are the specific procedures for modifying orders or reporting defects?
To modify an order, customers must contact the service team via email or phone, but changes are only possible if the order has not yet been shipped. For product defects, users are instructed to email [email protected] with an explanatory note attached to their inquiry.
What resources are available for troubleshooting and learning?
The company offers a comprehensive FAQ on their website covering account creation, login, password recovery, and order management. They also provide a three-month free trial for all solutions, allowing users to test the software before committing to a purchase.
What is the official website of Ecsbtp?
The official website of Ecsbtp is ecsbtp.fr.
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9 Reviews
The services offered by Ecsbtp were outstanding. Their team was responsive, professional, and completed the work on time. I am delighted with the final outcome. 👌
Ecsbtp is an excellent company to work with. Their dedication and attention to detail are commendable. I am thoroughly satisfied with their services. 👍
I had an average experience with Ecsbtp. The quality of their services was satisfactory, but I felt that there could have been some improvements in their communication. Overall, I would give them a 3.5-star rating.
The services provided by this company were great. I was pleased with the results and the professionalism shown by their team. I highly recommend their services.
I had a positive experience with this company. The services provided were top-notch, and the team was friendly and cooperative. I would certainly consider working with them again in the future.
Ecsbtp exceeded my expectations. Their attention to detail and commitment to delivering quality work is impressive. I am extremely satisfied with their services.
I recently hired Ecsbtp for some construction work, and I must say I was pleasantly surprised. The team was professional, efficient, and delivered high-quality results. I would definitely recommend them to others in need of construction services.
I recently worked with Ecsbtp, and they did an amazing job. The quality of their work is unmatched, and their team was always available to address any concerns. I would highly recommend them.
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About Ecsbtp
- Website
- ecsbtp.fr
- Phone
- 33231479013
- [email protected]
- Address
- 1 Impasse Initialis
- Categories
- Computer software
