The customer support at Eci is always there to assist with any issues. They go above and beyond to ensure customer satisfaction. Highly recommended! 😊
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Questions about Eci
What is Eci?
Koesio acquired ECI, and the business operates as part of this larger digital services company. The website lists multiple divisions including audiovisual and multimedia, printing, and information technology. They offer solutions for businesses such as dynamic display screens and managed services.
What specific screen products does Eci offer?
The company provides dynamic display solutions like the Koesio Screen Isi Touch, which comes in 55, 65, 75, and 86-inch sizes. They also offer touch solutions and professional screens for business environments.
What do reviewers praise about Eci's support?
Some reviewers say the customer support team at Eci is always there to assist with any issues and goes above and beyond to ensure customer satisfaction. They are often praised for being highly knowledgeable and friendly.
How recent are the reviews and what is the rating split?
The Trustburn rating for Eci is 4 out of 5 from 9 reviews. The most recent review was posted on November 21, 2023, while the oldest was from December 14, 2022.
What are the main areas of service?
The company offers services in multiple areas including printing, telecommunications, and software management. They also provide infrastructure and cloud services along with cybersecurity solutions.
What are common themes in the positive feedback?
Some reviewers mention that the support team at Eci was extremely helpful and resolved issues quickly, leaving them really grateful for the assistance provided.
What makes Eci different from competitors according to its own words?
The website states that Koesio is the number one partner for SMEs and local authorities for digital projects. They emphasize their expertise in various sectors like printing and IT.
What unique features or processes are mentioned on the website?
The company has a reconditioning center named Koesio Eole for printing equipment. They also offer short-term rental options for printers and photocopiers.
What are the common complaints or areas for improvement?
Some reviewers complain that while the service is excellent, the experience can vary depending on the specific interaction, though most find the staff very professional.
Where is Eci located and what areas does it serve?
The company operates in France, with agencies located in Paris, Marseille, Lyon, Bordeaux, and Nantes, among others. They also have a presence in Spain as indicated by news articles.
What are the key qualities that make Eci stand out?
Some reviewers say the service is impeccable and the staff is friendly, with a strong focus on professionalism and attention to detail in their work.
What practical tools or free resources does Eci provide?
The company offers a free online cybersecurity audit where users can evaluate their maturity against risks and threats in 16 key questions.
How long has Eci been in business and what is its history?
The website mentions that the company has been active for a long time, providing top-notch services and maintaining a highly professional team that delivers great results.
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9 Reviews
The customer service at Eci is excellent. All my queries were promptly answered and the staff was very knowledgeable and friendly. I would highly recommend their services.
The service provided by Eci was outstanding. The team was very responsive and ensured that all my requirements were met. I would highly recommend them.
Eci has been providing top-notch services for a long time. Their team is highly professional and always delivers great results. I highly recommend them.
I recently had an amazing experience with a company that I found online. The service was exceptional and I couldn't be happier. I would definitely use them again in the future.
I had an incredible experience with Eci. The support team was extremely helpful and resolved my issue in no time. I'm really grateful for their assistance.
I recently used a company for a specific service and I was blown away by their efficiency and professionalism. The whole experience was just amazing.
Eci is absolutely fantastic! Their service is impeccable and the staff is friendly. I'm really impressed with their professionalism and attention to detail. 👍
The customer support team at Eci is 👌. They were very helpful and resolved my issue quickly. I'm really impressed with their service.
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About Eci
- Website
- eci-83.com
