Unimpressive experience. The service did not meet my expectations, and I found the communication lacking. Overall, it felt more transactional than personal. Not likely to return.
Questions about Dr Ben Wiese
What is Dr Ben Wiese?
Dr. Ben Wiese is a general practitioner with over ten years of experience in cancer-related skin care, leading a dedicated clinic in Kelowna, British Columbia. The practice focuses on proactive skin monitoring and dermoscopy rather than just reacting to random lesions. It aims to raise awareness through research and prevention support.
How does the booking and access process work?
The clinic operates as a direct-access, patient-funded practice that does not require a referral to see a physician. Patients can book an assessment immediately without waitlists or delays. The facility is built exclusively around skin cancer screening and treatment, avoiding aesthetics or cosmetic procedures.
What is included in the screening fee?
The $650 fee includes professional full-body photography, a head-to-toe examination by a trained nurse melanographer, and an immediate full-body examination by a physician. This seamless path from screening to treatment happens in one appointment with on-site surgical capabilities.
What specialized technology is used for examinations?
The clinic uses six FotoFinder Medicam 1000s video dermoscopes synced with the FotoFinder ATBM master for AI-supported total body mapping. This technology allows physicians to analyze subtle structures beneath the skin surface with high magnification.
Where is the clinic located and how do I park?
The clinic is located at 606-550 Osprey Avenue in the Lower Mission neighbourhood of Kelowna, British Columbia. Free parking is available at the rear of the building on Osprey Avenue and McKay Avenue.
What are the operating hours and wait times?
Clinic hours are Monday to Friday from 8am to 4:30pm. Urgent concerns are typically seen within 24 hours, while non-urgent concerns are seen as early as 72 hours.
How long has the clinic existed and who is on the team?
The clinic was established in 2018 and works in association with Revive Skincare to bring together skin health expertise and aesthetic care. The team is deeply committed to protecting the local Okanagan community from intense summer sun and elevated UV exposure.
What do recent reviewers say about their experience?
Some reviewers on Trustburn describe the experience as unimpressive, noting that communication felt lacking and the service seemed more transactional than personal. These negative opinions contributed to a Trustburn rating of 1 out of 5 from one review.
What specific screening methods are offered for tracking changes?
The clinic offers a validated 'two-step method' of digital follow-up to detect microscopic changes in lesions and identify melanoma at its earliest stages. They also provide mole mapping to create a clear visual record of moles to track subtle changes over time.
How are services billed and what happens if surgery is needed?
Services are billed directly to the patient and are not covered by MSP. If a biopsy or excision is required, it is performed on-site by an MSP-enrolled surgical team at no additional cost to the patient.
How does the clinic integrate screening with treatment?
The clinic provides a seamless path from screening to treatment in one appointment, combining advanced imaging with immediate physician oversight. This approach delivers thorough skin assessments, personalized treatment plans, and ongoing support.
What is the two-step method used for detection?
The clinic utilizes the 'two-step method' of digital follow-up to detect microscopic changes in lesions, designed to help detect melanoma at its earliest stages. This evidence-based approach provides physicians with detailed insights to guide evaluation and care.
How does the local environment influence the clinic's approach?
The clinic is located in the Okanagan region, where the team understands the unique demands of the local climate, intense summer sun, and elevated UV exposure. They are committed to proactive sun safety education for the local community.
What is the relationship with Revive Skincare?
The clinic works in association with Revive Skincare, combining skin health expertise with aesthetic care under one roof. This partnership allows for a dedicated practice focused solely on skin cancer without distractions from other procedures.
Who is the clinic serving and how is it structured?
The clinic operates as a private facility that welcomes patients from across the Okanagan Valley and beyond. It is structured to deliver immediate access and clear answers when patients need them most.
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About Dr Ben Wiese
Dr. Wiese is a general practitioner with over ten years of experience in the field of cancer-related skin care. His proactive approach includes examining and monitoring skin, the body’s fastest-growing organ, over a longer period of time rather than reacting to a patient coming in with a random skin lesion.
He aims to be a true professional in the field of skin cancer and dermoscopy and to help raise awareness of skin cancer through research, instruction, and ardent support of prevention.
- Website
- drbenwiese.com
- Phone
- +1 250-801-8611
- [email protected]
- Categories
- Hospital & health care
