While the selection was decent, the service left much to be desired. I found the staff to be somewhat unresponsive and not particularly helpful when I had questions. The buying experience felt rushed, and I didn't feel like my needs were genuinely considered. Overall, it was a lackluster experience. 😕💔
Haven't used DJP Diamonds yet?
Ask Trustburn
What reviewers say about DJP Diamonds
Customers describe the experience as lackluster, noting that while the selection was decent, the service was poor and their needs were not genuinely considered.
What is DJP Diamonds?
DJP Diamonds is a Houston-based buyer for diamonds, gold, silver, and watches that claims over 40 years of industry experience and direct connections to international diamond markets.
How does the buying process work for a first-time customer?
The business offers free evaluations and personalized customer service for selling valuables, ensuring a seamless process for customers.
What common themes appear in customer complaints?
Reviewers note that the staff can be unresponsive and unhelpful when questions arise, which may affect the overall experience.
What is the current rating and review history?
The Trustburn rating is 1 out of 5 based on a single review posted on July 26, 2024.
Which specific items does the business purchase and authenticate?
DJP Diamonds states it provides expert authentication and top-dollar evaluations for items including gold, silver, diamonds, and watches.
How can a customer contact DJP Diamonds?
The business can be reached by calling the phone number (832) 244-7772.
Where is DJP Diamonds located?
DJP Diamonds is based in Houston, Texas.
What is the official website of DJP Diamonds?
The official website of DJP Diamonds is djpdiamonds.com.
Post your question publicly — other visitors, and whoever manages this page, can answer. It will be visible on this page.
Want to hear about this company again? Follow it and we’ll email you when a new review appears.
Based on reviews, listing data and the company's website. Verify anything important with the company directly.
1 Reviews
1 question · Jump to Q&AQuestions & Answers
Trustburn Team Trustburn asked:
How does the free evaluation process work for customers selling gold or silver?
Trustburn Team suggests a starter question on new profiles — the business hasn’t answered yet.
Sign in to post
Your text is saved — you'll come right back to post.
or with email
Don't have an account? Create one
News & Press
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
About DJP Diamonds
DJP Diamonds, Houston's trusted Diamond, Gold & Silver buyer, offers expert authentication and top-dollar evaluations for your valuables. With over 40 years of industry experience and direct connections to international diamond markets, we provide unparalleled service and prices. Whether you're selling gold, silver, diamonds, or watches, our team ensures a seamless process with free evaluations and personalized customer service. Contact us today to learn more and get started!
- Website
- djpdiamonds.com
- Phone
- (832) 244-7772
- [email protected]
- Categories
- Luxury goods & jewelry
