All the staff members I spoke with were friendly, polite, and knowledgeable. They helped me understand everything about the repair process.
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What reviewers say about Devicefixes
Based on the two reviews on file, customers describe a smooth repair experience with qualified, friendly, and knowledgeable staff, and they report that their devices are working well after the repair process.
What is Devicefixes?
Devicefixes is a repair service based in Manhattan, New York, that handles smartphones, laptops, tablets, and gaming consoles. They offer free pickup and drop-off, same-day screen repairs with up to 20% off, and a six-month hassle-free warranty. The business claims to have restored over 4,000 devices since starting in 2022.
Where is Devicefixes located and how can I contact them?
The service operates out of Canal Street in Manhattan, New York, USA, with a zip code of 10013. Customers can reach them by phone at 7372806234 or +1 917 475 0206, or via email at [email protected]. They also accept walk-ins without an appointment for most repairs.
Which devices and brands do they repair?
All major brands are supported, including iPhone, Samsung Galaxy, OnePlus, Xiaomi, MacBook, Dell, PS5, Xbox, Nintendo Switch, and more. They also repair printers and handle water-damaged phones if brought in quickly without charging or turning on.
How does their doorstep repair process work?
The repair process involves a three-step system: booking online via a secure form, a technician picking up the device, and delivering it back to the customer's doorstep. This avoids waiting areas and traffic, with a quick turnaround time for most fixes.
How are repairs priced and what payment methods are accepted?
Pricing varies based on the specific damage and device type, but they provide a solid up-front quote before any work begins. They price match competitors and accept cards, cash, and most digital wallets, with financing options available for some repairs.
What does the warranty cover and how long does it last?
A six-month hassle-free warranty covers defective replacement parts and workmanship for the original customer only. Claims require the repair receipt or order number, and the warranty does not cover new physical damage or liquid exposure after the repair.
Are there fees for diagnostics and what happens if the device cannot be fixed?
Free diagnostics are offered for Samsung, Apple, computers, and game consoles with a no-repair, no-charge promise. If the device cannot be fixed, the customer pays nothing, and the old parts can be shown upon request.
How long has the business been operating and what are their data safety claims?
The business states it has been operating since 2022, with a website launched in 2025. They claim to have a 99.8% data safety record and use OEM or high-quality after-market parts for replacements.
Do I need an appointment to get a repair?
Customers can book online instantly without an appointment, though complex repairs may require scheduling in advance. The system provides an instant estimate and allows picking a pickup slot that fits the customer's busy schedule.
Do they repair both Mac and Windows devices?
The FAQ section explicitly states that they repair both MacBooks and Windows laptops, as well as game consoles like PlayStation, Xbox, and Switch. They also handle printer repairs and offer free repair quotes.
What is the current Trustburn rating and review history?
The Trustburn rating is 4.5 out of 5 stars based on two reviews posted in June 2026. These reviews highlight qualified specialists and a smooth repair process that met the expected timeline.
What current promotions and guarantees are available?
They offer a limited-time promotion of $10 off any motherboard or battery replacement. Additionally, they provide a no-fix, no-fee guarantee and use certified technicians trained in phones, computers, and gaming devices.
What are their core values and policies for existing warranties?
The service emphasizes transparency with no hidden fees and straightforward communication. They also note that they can repair devices under manufacturer warranty, though customers should check their existing coverage first.
What is the official website of Devicefixes?
The official website of Devicefixes is devicefixes.com.
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2 Reviews
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About Devicefixes
Devicefixes offers easy-to-follow and easy-to-understand technology manuals that help users resolve common problems with smartphones, laptops, and computers. Our focus is on providing valid imformation and services that simplifies the resolution of device issues.
- Website
- devicefixes.com
- Phone
- 7372806234
- [email protected]
- Address
- Canal Street, Manhattan, New York, USA, 10013
