Decoty Coffee CO INC has exceeded my expectations with their exceptional coffee blends and incredible customer service. I love how easy it is to order from their website, decotycoffee.com. The quality and freshness of their coffee is unparalleled. I'm a loyal customer for life!
Questions about Decoty Coffee CO INC
What is Decoty Coffee CO INC?
Decoty Coffee CO INC is an online coffee shop based in San Angelo, Texas, that sells coffee, tea, spices, and foodservice products. The company operates under the principles of quality and service and manufactures many of its products as certified Kosher. Customers include restaurants, offices, convenience stores, supermarkets, healthcare facilities, and hotels. The business offers a wide variety of blends, including Western Gold, specialty varietal, and gourmet flavored coffees, as well as decaffeinated options and single-serving capsules.
How does the ordering and shipping process work?
The business ships to the 48 contiguous states and processes orders posted before 12pm the same day, while those after 12pm are handled the next day. Most orders are shipped via Fed Ex ground and typically arrive within 3-10 business days, though large items may be sent via truck. Occasional delays can occur due to product availability, and the company notifies customers via email with tracking numbers once shipments depart.
What are the terms for returns and refunds?
Equipment and non-electrical parts are returnable if unused, provided a Return Authorization is requested within two weeks of receipt. Items must be sent back to the San Angelo warehouse within 30 days of purchase in original unopened packaging to receive a refund. Customers are responsible for shipping charges on returned products, and refunds are credited to the credit card within 7 business days of receipt.
What specific products and blends does the company offer?
The company offers a wide selection of blends catering to different tastes, including light, medium, dark, and extra dark roasts. Popular products include Western Gold, Colombian Coffee, and Mexican Altura, alongside gourmet flavors and decaffeinated varieties. They also sell tea, such as Western Gold Iced Tea, and spices like Miracle Dip and Stuffed Olives, as well as foodservice items like gravy mixes and seasoning blends.
How does the website facilitate the shopping experience?
The website features a user-friendly interface that allows customers to browse by roast type, view best sellers, and shop for tea and spices. Users can easily navigate to pages for single-serving capsules, decaffeinated coffee, and various spice blends. The site also includes sections for foodservice programs and a contact form for inquiries.
What do reviewers consistently praise about the company?
Some reviewers praise the exceptional quality and freshness of the coffee blends, noting that the flavor is rich and full. Customers appreciate the wide variety of options available, ensuring there is something for everyone. The user-friendly website and efficient ordering process are also frequently highlighted as major strengths.
How can customers contact the business?
The company can be reached at 325.655.5607 or via email at [email protected]. The physical address is 1920 Austin St, San Angelo, Texas 76903. A fax number of 325.655.6837 is also listed for business communications.
How long has the company been in operation?
The company has been operating since at least 2020, as indicated by the copyright notice on their website. They have grown through diversification, adding tea, spices, and foodservice products to their core coffee offerings. The business continues to expand its range of manufactured products and service options for various customers.
What health-related topics does the company address?
The FAQ section on the website addresses common health-related questions regarding coffee consumption, including cardiovascular health, cholesterol, blood pressure, homocysteine levels, aortic stiffness, cancer risks, and pregnancy outcomes. These topics are presented to inform potential customers about the safety and effects of their products.
What specific experiences do customers share in their reviews?
Some reviewers mention that the coffee is simply amazing and that it is an excellent spot to spend time alone or talk business. Others note that the people are super nice and the smell inside is amazing. These positive experiences contribute to the overall high ratings.
What foodservice programs and products are available?
The company offers a convenience store program and an office coffee program as part of its foodservice options. They also provide major products like Miracle Dip and Stuffed Olives, along with gravy mixes and seasoning blends for foodservice clients. These programs cater to restaurants, offices, and other commercial establishments.
How is Decoty Coffee CO INC rated on Trustburn?
On Trustburn, Decoty Coffee CO INC has a rating of 4.2 out of 5 based on 12 reviews.
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Decoty Coffee CO INC is a great coffee company with a wide selection of delicious blends. I love the convenience of ordering from their website, decotycoffee.com. The coffee is always fresh and full of flavor. Highly recommended!
Decoty Coffee CO INC is an excellent company with high-quality products and amazing customer service. I have been a loyal customer for years and have never been disappointed. Their website, decotycoffee.com, is user-friendly and makes it easy to shop for my favorite blends. The coffee itself is always fresh and full of flavor, and their selection is extensive. I highly recommend Decoty Coffee CO INC to any coffee lover!
I recently discovered this coffee company and I'm already a fan. Their products are top-notch and the flavor is incredible. I love that they offer a wide variety of blends to choose from, catering to different tastes. The website is easy to navigate and makes the ordering process a breeze. I highly recommend this coffee company to anyone looking for high-quality coffee.
Decoty Coffee CO INC has quickly become my go-to coffee company. I'm impressed with the quality and variety of their blends. The customer service is also excellent, and their website, decotycoffee.com, is user-friendly. I can't recommend them enough!
😃 Decoty Coffee CO INC is my absolute favorite coffee company! Their blends are outstanding and the customer service is always exceptional. It's a pleasure to order from their user-friendly website, decotycoffee.com. I can't recommend them enough!
The coffee from Decoty Coffee CO INC is excellent. I love the wide selection of blends they offer, and the quality is always exceptional. The website, decotycoffee.com, is easy to navigate and makes it convenient to order. I highly recommend trying their delicious coffee!
I recently tried Decoty Coffee CO INC and I'm extremely impressed with their coffee. The flavor is rich and the quality is superb. Their website, decotycoffee.com, is user-friendly, making it easy to order. I will definitely be a repeat customer!
☕️ I recently discovered Decoty Coffee CO INC and I'm so glad I did! Their coffee is delicious and the customer service is fantastic. Ordering from their website, decotycoffee.com, is quick and easy. I highly recommend trying their amazing blends!
Decoty Coffee CO INC has been my go-to coffee company for years. Their products are consistently high-quality and the customer service is top-notch. The website, decotycoffee.com, is easy to use and makes it convenient to order. I highly recommend their delicious blends!
I recently tried this coffee and I'm really pleased with the taste and quality. I appreciate that Decoty Coffee CO INC offers a wide range of blends to choose from, ensuring there's something for everyone. The ordering process on their website is simple and efficient. I'll definitely be a repeat customer!
👍 I absolutely love Decoty Coffee CO INC! Their coffee is fantastic and the customer service is excellent. The website, decotycoffee.com, is user-friendly and makes it easy to order my favorite blends. I'm always impressed with the freshness and flavor of their coffee. Keep up the great work!
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About Decoty Coffee CO INC
- Website
- decotycoffee.com
- Phone
- 3256555607
- Address
- 1920 Austin St
