Questions about Curious Tails
What is Curious Tails?
Curious Tails is an AVS-licensed puppy shop located at 2 Balestier Road, #01-701, Singapore, operating under licence no. AS24J00046. The business helps first-time owners find a puppy that fits their home by offering breeds like Cavapoo, Maltipoo, and Cockapoo. Every puppy purchase includes a 30+ item starter kit, free home delivery with playpen setup, and a free first training lesson with an AVS-certified trainer.
How does Curious Tails handle pricing and what are the starting costs?
The shop operates on an all-in pricing model where the sticker price covers the puppy, starter kit, delivery, and training lesson. Prices start from $3,288 all-in, with specific examples including a Brown Cavapoo at $3,288 and a Tri Color Maltese x Shih Tzu at $4,488. This transparent pricing ensures no add-ons are quietly billed later.
What are the fastest and most reliable ways to contact Curious Tails?
Customers can reach the business via WhatsApp at +65 8220 6408, which is the fastest method to receive current puppy photos, exact prices, and availability. For written communication, an email address is provided at [email protected] where responses are typically given within a working day.
Where is Curious Tails located and how does the location affect the customer experience?
The shop is situated in Balestier at 2 Balestier Road #01-701, Singapore 320002, placing it in a central area for island-wide delivery. Visitors can meet the puppies in person during opening hours, and the location is accessible for walk-ins without a mandatory appointment.
What steps should a new customer take to begin the process of buying a puppy?
To get started, potential buyers can take a two-minute breed quiz or read the first-time owner guide before messaging the team. They can then browse available puppies online or visit the shop to meet the dogs in person.
Which breeds are available and what specific items are included in the starter kit?
The shop offers a wide variety of breeds including Cavapoo, Maltipoo, Mini Dachshund, Corgi, Shiba Inu, Bichonpoo, and Cockapoo. Each puppy comes with a free 30-item starter kit containing items like a playpen, carrier, grooming tools, and puppy food.
What delivery services are included with the purchase of a puppy?
Free home delivery is provided with a playpen setup service, ensuring the new puppy is ready for its new environment. This service is included in the all-in price, covering the entire island of Singapore.
What training support is included for new puppy owners?
A free first training lesson is provided with every puppy, conducted by an AVS-certified trainer. This lesson is part of the all-in package and aims to help new owners establish good habits early.
What are the opening hours and how does the schedule impact availability?
The shop is open daily from 11 am to 6 pm, with the exception of Mondays when it is closed. This schedule allows for consistent availability for both walk-ins and appointments.
Is an appointment required to visit the shop and how can a visit be optimized?
Walk-ins are welcome during opening hours, but sending a WhatsApp heads-up is recommended to ensure the right breeds are ready for the visit. This preparation makes the in-person experience more useful and efficient.
Which areas are served and how does the business reach customers outside the immediate neighborhood?
The business serves customers across Singapore, providing island-wide delivery for all purchases. The location in Balestier allows for easy access for local residents while maintaining a central hub for operations.
What technology or platforms does Curious Tails use to communicate with customers?
The shop uses WhatsApp as its primary communication tool for sharing real-time updates on puppy photos, prices, and availability. This integration allows for quick and direct interaction between the owners and potential buyers.
Who are the key people behind Curious Tails and how do they interact with customers?
The business has a team of owners, including Nelson and Kim, who personally reply to messages. They emphasize transparency in pricing and care to build trust with their clients.
What is the official website of Curious Tails?
The official website of Curious Tails is curioustails.sg.
Does Curious Tails have reviews on Trustburn?
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About Curious Tails
Curious Tails is an AVS-licensed (Licence no. AS24J00046.) puppy shop at 2 Balestier Road, Singapore. We help first-time owners find a puppy that genuinely fits their home — Cavapoo, Maltipoo, Mini Dachshund, Corgi, Shiba Inu, Bichonpoo and Cockapoo. Every puppy includes a 30+ item starter kit worth over $500, free home delivery with playpen setup, and a free first training lesson with an AVS-certified trainer.
- Website
- curioustails.sg
- Phone
- +6582206408
- [email protected]
- Address
- 2 Balestier Rd, #01-701, Singapore, 320002
- Categories
- Retail
