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What reviewers say about Crossroads Cycle, Inc.

Based on 12 reviews, listing data and website checks · updated yesterday

Across the reviews on file, customers describe Crossroads Cycle, Inc. in positive terms, frequently praising bike quality, friendly staff, easy website ordering, and helpful customer service.
What is Crossroads Cycle, Inc.?

Crossroads Cycle, Inc. is a full-service motorcycle shop located at 5715 Leesburg Pike in Falls Church, Virginia. The business has been operating since 1965 and serves customers in Northern Virginia, Maryland, and Washington D.C. They specialize in everything from tuning modern sportbikes to restoring vintage Brit-bikes and building custom choppers.

What specific motorcycle services and specialties does the shop offer?

The shop offers a wide range of services including full machine shop work, powder coating, welding, and paint work. They have a specific focus on vintage Triumph and Harley-Davidson motorcycles. Their blog posts highlight projects like a Panhead o-rama event and a 1964 T120C Bonneville street scrambler build.

What do reviewers commonly praise about their experience?

Customers consistently praise the excellent customer service and the superior quality of the bikes they purchase. Many reviewers mention that the staff is friendly, helpful, and top-notch in assisting with questions. The quality of the bikes is frequently described as outstanding or great.

What is the current rating and review history for this business?

As of the latest reviews, the business holds a Trustburn rating of 4 out of 5 stars from 12 total reviews. The rating split shows a majority of 5-star and 4-star ratings, with only a few 3-star reviews. The most recent feedback dates back to October 2023.

How can I contact the shop and what are the operating hours?

The shop is open Tuesday through Friday from 10 AM to 6 PM and Saturday from 9 AM to 4 PM. Customers can reach them by phone at 703-820-3711. Their website, crossroadscycle.blogspot.com, is also available for browsing their blog and projects.

How does the ordering and delivery process work?

The ordering process is described as smooth by customers, with bikes being delivered on time. The website is noted for being easy to navigate and user-friendly. The shop handles everything from online purchases to in-person service needs.

Who is the ideal customer for this shop?

The business caters to motorcycle enthusiasts looking for restoration, custom builds, or maintenance. They are particularly well-suited for owners of vintage Triumphs and Harley-Davidsons. The shop also serves a broader audience interested in modern sportbike tuning.

What does the blog archive reveal about the shop's history and team?

The blog archive shows activity dating back to 2009, with posts covering various projects like a VW trike and a 39-speed twin. The team includes contributors like Junior, chopsickle, and Shaggy who document their work.

What practical aspects of the customer experience are highlighted?

Some reviewers mention that the website is easy to navigate and the ordering process is smooth. Others highlight the helpfulness of the customer service team in answering questions. The overall experience is frequently described as pleasant and satisfying.

What specific projects are featured on the blog?

The blog features specific projects such as a Panhead o-rama event and a 1964 T120C Bonneville street scrambler. They also showcase a 39-speed twin and a 47 OHV build. These specific projects demonstrate their capability in complex custom builds.

What geographic areas does the shop serve?

The shop serves Northern Virginia, Maryland, and Washington D.C. Their location at 5715 Leesburg Pike in Falls Church places them centrally for these regions. They provide services to a wide geographic area through both in-shop work and online sales.

What community events or milestones are documented on the blog?

The blog includes posts from 2017 about a Panhead o-rama event. This shows the shop actively engages in community events and showcases their work. They also document their daily projects and milestones on the blog.

What variety of services are available at the shop?

The shop offers a variety of services from basic tuning to complete custom builds. They handle everything from powder coating to welding. The range of services ensures they can meet diverse customer needs in one location.

Where is Crossroads Cycle, Inc. located?

Crossroads Cycle, Inc. is located at 5715 Leesburg Pike, Falls Church, Virginia.

What is the official website of Crossroads Cycle, Inc.?

The official website of Crossroads Cycle, Inc. is crossroadscycle.blogspot.com.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Christopher Iamele
Reviews 1

👍 I love shopping at Crossroads Cycle, Inc.! Their website is easy to navigate and their customer service is excellent. The bike I bought is of great quality and I'm very satisfied with my purchase. I would definitely shop here again. 👍

Margaret Dunham
Reviews 1

I recently purchased a bike from Crossroads Cycle, Inc. and I must say that I am extremely satisfied with my purchase. The bike is of excellent quality and the customer service provided by the staff was top-notch. I highly recommend this company!

Dale Lucas
Reviews 1

I had a great experience buying a bike from their website. The ordering process was smooth and the bike was delivered on time. The quality of the bike exceeded my expectations and I would definitely recommend them to anyone looking to purchase a new bike.

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About Crossroads Cycle, Inc.

Address
5715 Leesburg Pike
Categories
Automotive