Consumers Financial Services

Consumers Financial Services is an accounting firm based in Thunder Bay that has been helping people with income taxes and other accounting services since 1977. The business specializes in personal tax preparation, business tax services, bookkeeping, and US tax services for clients recovering gambling winnings. They claim to be ranked first by threebestrated.ca as the top tax preparation firm in Thunder Bay.

Clients can book an appointment by calling 807-345-9152 or filling out the contact form on their website. The form allows users to select a preferred time slot between 9:30 AM and 4:30 PM and choose their preferred method of contact, such as phone or email.

The office operates Monday to Friday from 9:30 A.M. to 5:00 P.M. During the COVID-19 crisis, they implemented security measures and offered two processing speeds: Xpress (2-4 days with a 20% fee increase) and Regular (5-10 days at the regular fee) to ensure safety.

As an authorized Canadian Certifying Acceptance (CCA) agent for the IRS, they assist clients in obtaining an ITIN to file US tax returns. This service helps recover the 30% withholding tax on US gambling winnings and covers US capital gains, rental reporting, and royalty investments.

Several reviewers highlight the staff's friendliness, knowledge, and efficiency. They consistently mention that the process was hassle-free, straightforward, and that the staff provided all necessary information to make the experience smooth.

The business holds a Trustburn rating of 4 out of 5 stars based on 9 reviews. The most recent review was posted on November 20, 2023, and the ratings range from 3 stars to 5 stars.

Their bookkeeping service is described as affordable, accurate, and reliable, designed specifically for small to medium-sized businesses. They customize solutions around client requirements, covering accounts payable, payroll including T4 and ROE, and month-end reports.

For small unincorporated businesses, partnerships, and self-employed individuals, they offer assistance with Statement of Business & Professional Activities, allowable commission salesperson deductions, and capital cost allowance (CCA) reporting. They also handle GST returns and real estate rental tax filings.

They guarantee all returns and will assist if a return is selected for a post-assessment review by the government. Clients can utilize a free E-filing service direct to Revenue Canada, and the staff remains available year-round to answer questions.

The Xpress processing option takes 2-4 days but includes a 20% fee increase. The Regular processing takes 5-10 days and is charged at the standard regular fee without any additional surcharge.

The firm operates as an authorized Canadian Certifying Acceptance (CCA) agent for the IRS, a specific compliance status that allows them to assist with obtaining ITINs for US tax filings.

Reviewers note that the staff is knowledgeable and always ready to assist with financial queries. They emphasize that the team provides all necessary information and answers questions to ensure the process is easy for the client.

The official website of Consumers Financial Services is consumersfinancialservices.ca.