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What reviewers say about Concept Technologies

Generated with AI from 25 reviews on Trustburn · updated 37 days ago

Customers generally describe positive, long-term experiences with the company, highlighting prompt and knowledgeable service, a personal touch, and strong IT support, though a small share of reviews raise concerns.
What does Concept Technologies do?

Concept Technologies is an award-winning managed IT services provider based in Nashville, Tennessee, that supports small and mid-size businesses with outsourced IT and tech support.

What are the most common complaints about Concept Technologies?

The critical reviewers on file describe their experience with poor service, unprofessional or inconsiderate conduct, and concerns about being overpriced and disorganized compared to other options.

AI-generated from reviews on this page. Verify anything important with the company directly.

Jeff Stockard
Reviews 1

Concept Technology provides great service. I have used there services for over five years. On a recent service call, the technician not only resolved the issue, but also provided me with information I could use to prevent the problem from recurring. Thank you!

Dani Lieberman
Reviews 1

We've been a Concept Technology customer for about a year now and I've been VERY happy with our services. They do several things very well--LISTENING to clients, FOLLOWING THROUGH with projects and COMMUNICATING status updates and resolutions of help desk tickets, etc. We have an assigned staff person, a "maintenance engineer" who oversees the infrastructure of our network and makes recommendations and keeps up with warranties on hardware, etc. This person knows about all of our systems and how they interface. I love having a single point person for the big picture things and then having the ability to access help desk support for the day to day user issues. They honestly make us feel like we are their only customer, which is the highest compliment I can give as that is the essence of customer service.

Wesley Walker
Reviews 1

I was an employee here for a great point in my career and can say to any prospective clients that you will receive exemplary service from happy, talented and resourceful employees. If I ran a business of any size I'd gladly enlist Concept to manage my IT needs.

Jennifer Uhl
Reviews 1

Highly recommend Concept. Our non-profit has been with Concept Technology since 2012. They are very responsive to our needs - whether it is routine maintenance or something unexpected. They always do their best to stay within our tight budget.

Joy Chumley
Reviews 1

Sport Seasons has been a Concept Technology client for the past four years. Service is outstanding! I've found them to be extremely reliable and very fair in the fees they charge. Several of the techs are just incredible to work with. Highly recommended.

Maya Alicia Chavez
Reviews 1

Concept Technology has been my go to tech group since I started my new position with Delk. They are all so kind and sweet and work super fast to resolve any issue I may have. Definitely a great team I can rely on for any of my technical problems.

David Tinsley
Reviews 1

Great company to do business with! They know their stuff, and reduce the need for in-house IT services. I personally benefit from them every day. Thanks Concept, I've already been recommending you to other companies that I work with. Keep up the great work!

Margaret Martin - Utley
Reviews 1

Our company has been served by Concept Technology for many years. Clint today again provided excellent and quick service to fix my technical issue. I would recommend Concept Technology to other small businesses and Not-For-Profit organizations as well.

Sarah Sampson
Reviews 1

Our nonprofit organization has contracted with Concept Technology for several years. They have grown tremendously in that time, but remain fairly priced and are available on-demand to meet our IT needs. They have a staff with diverse expertise and take our needs, small or large, as seriously as we do. Highly recommend!

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About Concept Technologies

Award-winning managed IT services provider for small and mid-size businesses in Nashville, TN. Outsource your IT department for reliable & fast tech support

Concept Technologies: Your Trusted Partner for Managed IT Services in Nashville, TN

In today's fast-paced business environment, technology plays a crucial role in the success of any organization. However, managing and maintaining your IT infrastructure can be a daunting task that requires specialized skills and expertise. That's where Concept Technologies comes in - we are an award-winning managed IT services provider that offers reliable and fast tech support to small and mid-size businesses in Nashville, TN.

Our team of experienced professionals is dedicated to providing customized solutions that meet the unique needs of each client. We understand that every business is different, which is why we take the time to listen to our clients' needs and develop tailored strategies that help them achieve their goals.

At Concept Technologies, we believe that proactive maintenance is key to preventing downtime and ensuring optimal performance. That's why we offer comprehensive managed IT services that include network monitoring, security management, data backup and recovery, cloud computing solutions, hardware procurement and installation, software updates and patches as well as 24/7 help desk support.

We also understand the importance of staying up-to-date with the latest technologies. Our team undergoes regular training to ensure they are equipped with the knowledge necessary to provide cutting-edge solutions for our clients' evolving needs.

As a trusted partner for many businesses in Nashville,TN ,we have built a reputation for delivering exceptional service at competitive prices. Our commitment to excellence has earned us numerous awards including being named one of Nashville Business Journal's Best Places To Work multiple times.

Outsourcing your IT department with Concept Technologies allows you to focus on what you do best - running your business. With our reliable support services at your fingertips,you can rest assured knowing your technology infrastructure is being taken care of by experts who are passionate about what they do.

In conclusion ,if you're looking for a reliable managed IT services provider in Nashville,TN look no further than Concept Technologies .Our team has the experience,knowledge,and dedication necessary to help you achieve success through technology.Contact us today!

Address
1009 3rd avenue north