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What reviewers say about COCOTEL

Based on 8 reviews on Trustburn · updated 88 days ago

Customers frequently praise COCOTEL's website for being easy to use and its booking process for being smooth and hassle-free, often highlighting clean rooms and friendly staff at the partner hotels. Many reviewers describe their overall experience as great or fantastic and say they would recommend or use the service again, though a portion of reviewers felt the hotel quality was only average.
What does COCOTEL do?

COCOTEL is a tech-hotel brand and aggregator of affordable hotels at getaway destinations across the Philippines, with plans to expand throughout Southeast Asia. It partners with small independent hotel owners while aiming to provide good value for guests at every location.

What are the most common complaints about COCOTEL?

The most common complaints in the reviews relate to average hotel quality, with guests noting that rooms were not up to their expectations or that the experience was merely okay rather than exceptional.

Based on reviews on this page. Verify anything important with the company directly.

Jamey Mayden
Reviews 1

I recently booked a hotel through cocotel.com.ph and I must say, I'm impressed. The website is easy to navigate and the booking process was hassle-free. The hotel itself was great - clean rooms and friendly staff. I would definitely recommend Cocotel to others.

Wendy Schechner
Reviews 1

I recently booked a hotel through cocotel.com.ph. The website was user-friendly and the booking process was hassle-free. The hotel I stayed at was average - nothing exceptional, but nothing terrible either. Overall, it was an okay experience.

Larry Simmons
Reviews 1

As a customer of COCOTEL, I have found their service to be average. The website is user-friendly and the booking process was smooth. However, I was not completely satisfied with the quality of the hotel rooms. Overall, it was an okay experience.

George Vielhauer
Reviews 1

Booking with COCOTEL was a great experience! 😃 The website was easy to navigate and the booking process was smooth. The hotel I stayed at was excellent - clean rooms, friendly staff, and great amenities. I would definitely use COCOTEL again for my future trips.

Owen Wengerd
Reviews 1

I had a mixed experience with COCOTEL. The website was easy to use and the booking process was quick. However, the hotel room I stayed in was not up to my expectations. The customer service was helpful in resolving the issues. Overall, an average experience.

Joshua Kushnereit
Reviews 1

Recently, I tried using an online accommodation booking service. I must say, I was pleasantly surprised. The website was user-friendly and the whole booking process was a breeze. The hotel I stayed at was great - clean rooms, friendly staff, and good amenities. Highly recommend it!

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About COCOTEL

COCOTEL is a tech-hotel brand and aggregator of affordable hotels located at getaway destinations all over the Philippines and soon the entire Southeast Asia. COCOTEL is revolutionizing the Philippine hospitality with its solutions for small independent hotel owners and providing the best value for money for our guests at every COCOTEL location. From overnight stays to long weekends, come and enjoy the scent of salty sea air, and the comforts of a cool, clean beach haven.