Coast ltd

Coast ltd is an online retailer based in London, England, specializing in women's occasionwear and wardrobe essentials. The business sells dresses, jumpsuits, accessories, and wedding guest attire through its website, coast-stores.co.uk. It targets busy women looking for versatile, elevated feminine designs that can be dressed up or down for various occasions.

For £14.99 a year, customers can join the Coast VIP membership to receive unlimited next-day delivery and unlimited UK standard delivery for a year. This membership also grants access to exclusive offers and VIP member days across the Coast family of brands, including Debenhams, Wallis, Oasis, Dorothy Perkins, and Burton.

Customers can return most items within 21 days of delivery, provided they are unused and in their original condition with packaging where possible. The company offers a paperless returns process where users can generate a returns label or use a printer-less QR code option if they do not have a printer at home.

Once an order is dispatched, the company sends an email with tracking information, and orders are delivered seven days a week between 8am and 9pm. Tracking updates may take up to 24 hours after dispatch, and some orders may arrive in separate parcels from different locations or sellers.

Coast ltd accepts a variety of payment options including Debenhams Pay+, Debenhams Mastercard, Klarna, PayPal, Clearpay, Student Beans, and UNiDAYS. These options are available at checkout for customers to complete their purchases securely.

The website features a wide range of products including partywear, wedding guest dresses, bridesmaid dresses, skirts, coats, jackets, and accessories. New arrivals are frequently updated, and the collection also includes signature florals, art-inspired prints, and trending colors.

Recent reviews from 2023 highlight exceptional quality and stunning designs, with many customers praising the fit and attention to detail. Reviewers also frequently commend the friendly and helpful customer service, noting that queries are responded to quickly and efficiently.

The website mentions an extra 15% off using the code 'FASHION' and up to 65% off during Black Friday warm-up events. Additionally, there are at least 30% off deals on dresses and shoes, and up to 50% off wedding-related items.

Users can upload or take a photo of an item to find similar products quickly and easily. By using the box to frame the image and dragging the corners to frame the item clearly, the system helps customers locate comparable styles within the Coast collection.

To start a return, customers must enter their order number and email address on the returns page. Once entered, the system guides them through the paperless returns process, allowing them to generate a label or use a QR code without needing a printer.

If an item is faulty, damaged, or incorrect, customers do not need to follow the standard returns process. Instead, they are instructed to contact support directly to resolve the issue with their specific order.

Coast VIP members enjoy cross-account savings that extend beyond the Coast website. This perk allows members to access exclusive offers and benefits on partner brands such as Debenhams, Oasis, and Wallis when signing in with their account details.

The membership includes unlimited next-day delivery, unlimited UK standard delivery, VIP member days with promotions, exclusive offers across the site, and cross-account savings. These perks are designed to provide significant value and convenience for frequent shoppers.

Some deliveries to Northern Ireland are shipped via the Republic of Ireland due to the ferry connection used by the carrier. This process is completely normal and ensures that customers in Northern Ireland still receive their orders efficiently.

Coast ltd is based in London, England.