Haven't used Cleanin yet?
Ask Trustburn

Questions about Cleanin

Based on reviews, listing data and website checks · updated yesterday

What is Cleanin?

Cleanin is a commercial cleaning company founded in 2018 by Basil Miranda, directly employing over 50 trained, insured, and police-checked teams across Greater Sydney. They provide recurring cleaning services for offices, strata properties, industrial facilities, healthcare environments, gyms, retail spaces, and multi-site commercial portfolios. Their approach focuses on maintaining consistent standards over the long term rather than just winning initial contracts.

What safety and compliance measures does Cleanin implement?

Cleanin uses site-specific SWMS protocols, adheres to the WHS Act 2011 (NSW), and completes background checks and Working With Children Checks where required for all staff. They also utilize premium, environmentally friendly cleaning products to ensure a safe environment for families, staff, pets, and guests. Every contract includes measurable Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with monthly digital audit reports.

What makes Cleanin different from other cleaning companies?

The company differentiates itself by directly employing its own cleaners instead of subcontracting site work to third parties or rotating agency staff. This ensures the same faces return to the site, training is controlled internally, and there is a clear person to call when issues arise. They also assign a dedicated local account manager as the single point of contact for each client.

Which areas does Cleanin service?

Cleanin covers over 200 postcodes in Greater Sydney, including Sydney CBD, Parramatta, Inner West, North Sydney, Western Sydney, Eastern Suburbs, and surrounding metropolitan areas. Specific locations mentioned include Auburn, Bankstown, Birrong, Burwood, Chatswood, Fairfield, Liverpool, Rydalmere, and the wider Sydney region. They tailor their cleaning programs to the specific needs of different commercial environments within these areas.

How can a business start working with Cleanin?

To get started, clients can request a free quote by contacting the team directly or using their online booking system. They offer both one-off and recurring services with flexible schedules such as weekly, fortnightly, or monthly. For specific facility types like construction sites, they use silica-safe methods and dust control to get sites inspection-ready.

What are the pricing structures and starting costs?

Pricing is tailored to the specific requirements, size of the space, and scope of work, with all quotes being transparent and free from hidden costs. Commercial cleaning service costs in Birrong typically start from $80 per service for small offices and can range up to $599+ per service for larger or specialised environments. Packages for hotels, pharmaceutical cleaning, and industrial cleaning also start from $599 weekly, fortnightly, or monthly.

What specific commercial cleaning services does Cleanin provide?

Cleanin offers a range of services including routine cleaning, deep cleaning, carpet cleaning, construction cleaning, window cleaning, pressure cleaning, and specialised cleaning tailored to each property's requirements. Specific facility types served include construction and builders, schools, warehouses, gyms, hotels, retail stores, and medical centres. They also provide end-of-lease cleaning to ensure properties meet landlord or agency standards.

How does the operational process work from start to finish?

The process involves scoping, scheduling, and documenting each contract with a site-specific SWMS before service begins. Before anyone steps onto a site, they complete a National Police Certificate check, a WHS induction, and site-specific training. Every cleaning contract includes measurable SLAs and KPIs, with monthly digital audit reports providing documented evidence of standards.

What is the structure of Cleanin's workforce?

Cleanin directly employs more than 50 cleaners rather than handing sites to subcontractors or rotating agency staff. This decision shapes their operations by ensuring consistent training, accountable supervision, and a clear management structure. They also maintain comprehensive public liability insurance and prepare a site-specific SWMS for every job.

Who is Cleanin specifically designed for?

Facility managers and property managers overseeing multi-site portfolios are the primary clients who benefit from Cleanin's approach. They face the common problem of maintaining consistent cleaning standards across multiple sites over the long term. The company is designed to solve this by providing a clear person to call and consistent service quality throughout the life of the contract.

What common themes do reviewers mention regarding Cleanin's approach?

Some reviewers note that Cleanin addresses the issue where contractors often let standards drift after the first few months of a contract. They also highlight the exhaustion facility managers feel when different staff appear without notice and supervision thins out. The company aims to prevent this cycle by ensuring the same team members return to the site regularly.

How does Cleanin handle communication and scheduling?

Cleanin provides a dedicated local account manager as the single point of contact for each site, ensuring consistent communication. They also offer flexible scheduling options, including 24-hour and unstaffed facility support for gyms. For construction sites, they coordinate around forklift movements and operating hours to minimize disruption.

What values and additional details does Cleanin emphasize?

The company acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of Country throughout Australia. They also use premium, environmentally friendly cleaning products wherever possible to reduce their environmental footprint. Their cleaning programmes are built around the specific hygiene standards and compliance requirements of each building type.

Where is Cleanin located?

Cleanin is located at 3 Holland St, Birrong NSW 2143, Australia.

How can I contact Cleanin?

You can reach Cleanin by phone at +61 1300 505 550 or by e-mail at [email protected].

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

No reviews

Be the first to review

Write a review

Questions & Answers

Trustburn Team Trustburn asked:

Do you require clients to supply their own cleaning equipment and vacuum cleaners, or does your team bring all necessary tools?

Trustburn Team suggests a starter question on new profiles — the business hasn’t answered yet.

News & Press

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying widget on your website — its a simple way to convert your visitors into customers.

Embed code

<script src="https://trustburn.com/widgets/index.js"></script>
<div class="trustburn-widget" data-trustburn-protocol="https:" data-trustburn-domain="trustburn.com" data-trustburn-widget="score" data-company-path="cleanin-com-au" data-lang="en"></div>
More widgets

About Cleanin

At Cleanin, we understand that first impressions matter. Our commercial cleaning services help businesses maintain hygienic, welcoming, and compliant workplaces while our property maintenance solutions ensure every aspect of your facility remains in excellent condition. With experienced professionals, flexible service plans and a commitment to quality, we are the trusted choice for businesses across Greater Sydney.

Address
3 Holland St, Birrong NSW 2143, Australia
Business hours
Sunday (8am - 8pm)
Founded
2018