Minha primeira impressão sobre o Carimbei é que ele simplifica muito a fidelização. A ideia de não precisar de cartões físicos e de permitir que o cliente entre sozinho no programa através do QR Code é bastante prática. O plano gratuito permite testar sem risco, o que é atraente. No entanto, ao olhar para os recursos, notei que o plano básico limita a dois clientes, o que pode ser restritivo para quem está começando a expandir. A possibilidade de instalar a PWA no celular é interessante, mas ainda preciso ver como isso se comporta em diferentes dispositivos. A personalização visual parece completa, mas vale a pena conferir se todas as informações do verso ficam legíveis. Parece uma ferramenta útil para quem quer modernizar o processo, mas o uso depende muito da adoção pelos clientes.
Questions about Carimbei
What is Carimbei?
Carimbei is a digital loyalty program platform for local businesses that lets merchants create customizable digital stamp cards. Customers join by scanning a QR code without needing a dedicated app, and business owners can personalize the card design, set stamp numbers, and manage the program via a web dashboard. It targets recurring-visit businesses such as cafés, barbershops, salons, pet shops, and restaurants.
What are the pricing plans and what features are included?
The Free plan allows up to 50 stamps per month for one device at the counter, while the Pro plan costs R$ 49 per month and supports up to 5 devices. Both plans include a branded card with your color and logo, a poster, display, story, and post, plus a 'made with Carimbei' mark. Payment is made by credit card with the option to cancel anytime without losing customer stamps.
How does the stamping process work from start to finish?
To start, a business owner chooses the rules, prize, and colors, then prints a poster with their QR code to place at the counter. The customer scans the QR with their phone camera, confirms the number via SMS, and receives a personal QR code. The owner then scans the customer's QR at the counter to apply a stamp and deliver the prize once the goal is reached.
What happens if the internet connection fails during a transaction?
The system operates entirely on the customer's mobile browser without requiring them to download an application. If the internet connection drops at the counter, the interface immediately displays that the stamp was not applied, ensuring the process is never half-finished. The owner can attempt to re-scan and apply the stamp once the connection is restored.
How does the system handle monthly stamp limits and multi-device usage?
On the Free plan, reaching 80% of the monthly limit triggers a warning, and the 51st stamp is paused until the cycle resets or the owner upgrades to Pro. The Pro plan removes this limit entirely and allows pairing up to 5 devices using a 6-digit code for each attendant. This setup ensures multiple staff members can scan and deliver prizes efficiently.
What type of businesses is Carimbei designed for?
The platform is designed for businesses that want to encourage repeat visits through a simple digital stamping mechanism. It replaces traditional paper cards with a QR code-based system that is easy to set up in under two minutes. The target industries include information technology, computer software, and marketing and advertising.
What are the setup time and initial cost requirements?
The website states that the process takes less than two minutes to set up and is completely free to start. There is no credit card required for the initial setup, and the platform handles customer registration, stamp tracking, and program management through a web dashboard. The service is based in Brazil and operates in Portuguese.
What preview and customization features are available?
The platform includes a feature called 'Preview' which allows the owner to see exactly what the customer will see on their mobile device before publishing. This includes the background color, logo, and prize details, ensuring the digital card matches the physical branding. The owner can also view the address, social networks, and conditions on the back of the card.
How does the system notify users about approaching monthly limits?
The system automatically notifies the owner when they reach 80% of their monthly stamp limit on the Free plan. This alert helps prevent unexpected pauses in stamping and allows the owner to decide whether to upgrade or wait for the cycle to reset. The notification is sent directly within the platform interface.
What languages and markets does Carimbei support?
The platform supports multiple languages and markets by being accessible via web browsers globally, though the primary content and examples are in Portuguese. It is specifically tailored for local businesses in Brazil, such as those in São Paulo, as indicated by the example business 'Café da Praça'.
What specific features are available for businesses with multiple attendants?
The platform offers a 'Pro' plan that allows pairing up to 5 devices with a 6-digit code for each attendant. This feature is useful for businesses with multiple staff members who need to scan and deliver prizes independently. The code ensures that each device is correctly linked to the main account.
What is the official website of Carimbei?
The official website of Carimbei is carimbei.app.
How is Carimbei rated on Trustburn?
On Trustburn, Carimbei has a rating of 4.2 out of 5 based on 5 reviews.
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5 Reviews
Ao analisar as funcionalidades oferecidas pelo Carimbei, posso afirmar que a plataforma foi estruturada pensando nas necessidades reais de negócios que vivem de recorrência, como cafeterias, salões e barbearias. A proposta de eliminar o atrito entre a primeira visita e a recompensa é muito bem executada. O fato de o cliente fazer seu próprio cadastro ao apontar a câmera para o QR Code reduz significativamente a operação no balcão, permitindo que a equipe foque no atendimento. A personalização do cartão, incluindo frente, verso, cores e ícones, garante que a marca continue em evidência. Outro ponto positivo é a capacidade de levar o cliente diretamente para a página de avaliações no Google pelo verso do cartão digital, potencializando a reputação online. Os indicadores de negócio, como taxa de recorrência e resgates, oferecem uma visão clara do desempenho do programa. A versão PWA, instalável diretamente pelo navegador sem abrir a loja de aplicativos, é uma solução inteligente que garante acesso rápido. A estrutura parece sólida para quem deseja profissionalizar sua fidelização sem complexidade técnica excessiva.
Muito fácil de usar. O cliente escaneia, entra no programa e tudo funciona direto no celular sem complicação. Adorei a opção gratuita para começar.
A facilidade de compartilhar o QR Code e o pôster em PDF é um grande diferencial. Verifiquei que o sistema funciona bem no navegador, sem necessidade de instalar apps extras, o que agiliza muito o dia a dia.
O Carimbei é simplesmente excelente! A ideia de usar apenas um QR Code para gerenciar toda a fidelidade é genial. Não precisa de cartões físicos nem de cadastro manual no balcão, o que torna o processo muito mais ágil. O cliente cria a conta sozinho pelo navegador e já recebe seu cartão digital. Adorei a personalização completa das cores e fontes, mantendo a identidade do negócio. Além disso, a integração com avaliações no Google é um diferencial incrível. Recomendo fortemente para qualquer estabelecimento que queira modernizar seu programa de pontos.
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About Carimbei
Carimbei is a digital loyalty program platform designed for local businesses. It allows merchants to create customizable digital stamp cards that customers can join by scanning a QR code, without requiring a dedicated app. Business owners can personalize the card design, set the number of stamps and rewards, and share a printable poster or digital image to promote the program. The platform handles customer registration, stamp tracking, and program management through a web dashboard. It targets recurring-visit businesses such as cafés, barbershops, salons, pet shops, and restaurants.
- Website
- carimbei.app
- [email protected]
