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Do your return policies apply to custom-made pieces if the customer simply changes their mind?

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About Careems Jewellery

Careems is a luxury jewellery retailer based in Colombo, Sri Lanka, offering high jewellery, bridal pieces, engagement rings, wedding bands, and items featuring gemstones such as blue sapphires, rubies, emeralds, fancy sapphires, and coloured gemstones. The company sells rings, pendants, earrings, bracelets, necklaces, and men's jewellery across several named collections, and also provides custom and bespoke jewellery design services. It operates physical boutiques including a flagship store at One Galleface and a location at Jetwing Lighthouse. The business maintains an online inquiry and contact system and publishes a return and exchange policy.