On The Double! Heating & Cooling
Questions about On The Double! Heating & Cooling
What is On The Double! Heating & Cooling?
On The Double! Heating & Cooling is a family-owned HVAC company established by Josh and Shauna Brown, operating since 2012 in Lubbock, TX. They specialize in heating, cooling, ductwork, and air quality services for residential customers in the West Texas area. Their mission focuses on honesty, education, and attention to each customer's needs while maintaining high industry standards.
What warranty or guarantee terms are offered for installations?
The business states that all their installations come with a 10-year manufacturer warranty to provide long-lasting peace of mind for their customers' investments. They also offer convenient financing options to ensure their high-quality services remain accessible and affordable for everyone.
How can a first-time customer book a service or get a quote?
Customers can book an appointment directly through their website or by calling 806-549-5973. The company also provides free estimates on installations and large-scale projects to help homeowners plan their needs effectively.
Which specific cities and towns are included in their service areas?
The company lists several specific areas they serve, including Wolfforth, Shallowater, Slaton, Abernathy, Buffalo Springs, New Deal, Ransom Canyon, Idalou, and Smyer, in addition to Lubbock, TX.
What specific heating and cooling services are detailed on their site?
On The Double! Heating & Cooling offers a wide range of services including AC repair, AC installation, AC maintenance, AC filter replacement, and AC insulation. They also provide heating repair, heating installation, and heat pump repair services.
What safety and compliance measures are mentioned for their operations?
The business highlights that they are fully bonded and insured, and all employees are background checked and drug tested to ensure safety and reliability for their clients.
What core values guide the business according to their about section?
The company's core values include 'Serving with Excellence,' 'Putting our people and customers and community first,' and 'Education with Knowledge' to empower customers to make the best decisions.
What does the volume and rating of their reviews indicate to potential customers?
The business claims to have over 700 5-star reviews from satisfied customers, establishing themselves as a trusted source for heating and cooling solutions in the region.
How does the business describe its relationship with its customers?
The company states they are locally owned and operated since 2012, treating customers like cherished family members rather than just clients.
What additional contact numbers are provided for immediate assistance?
The website mentions a second phone number, 806-253-8223, alongside the main line for immediate assistance with heating and cooling needs.
What are the business hours for emergency or urgent service requests?
The business operates on a 24/7 schedule to ensure customers receive prompt assistance whenever they need it, regardless of the time of day.
What principle guides their approach to sales and customer interaction?
The company emphasizes that they never oversell because they genuinely care about customer comfort and satisfaction, focusing on providing reliable and trustworthy service.
What specific air quality features are highlighted in their service offerings?
The business lists 'Indoor Air Quality' and 'Air Filtration' as specific services, offering systems that meet customer needs without compromising on air quality.
What type of customer experience does the company aim to deliver?
The business mentions providing a remarkable, memorable, and heartfelt experience from the beginning to the end as part of their commitment to customer satisfaction.
Where is On The Double! Heating & Cooling located?
On The Double! Heating & Cooling is located at Lubbock, TX, United States 79424, Lubbock, Texas.
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About On The Double! Heating & Cooling
Air Conditioning Insulation in Lubbock, TX
When you need friendly service when it comes to air conditioning insulation in Lubbock, TX, On the Double! Heating & Cooling is the team to trust. Our experienced HVAC technicians can inspect, repair, replace, and install insulation in and around your AC system to assure you of a humdinger of a cooling unit when the weather heats up.
- Website
- callonthedouble.com
- Phone
- 806-549-5973
- [email protected]
- Address
- Lubbock, TX, United States 79424
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