Arthur Heating & Air

Arthur Heating & Air is a licensed and insured HVAC contractor operating as Arthur Service Co LLC., serving Rowlett, Texas and the DFW metroplex since 2005. The company specializes in heating and cooling solutions, including air conditioning repair, installation, and maintenance, as well as reliable heating repair, furnace installation, and heat pump services. Their certified technicians focus on honest recommendations and energy-efficient upgrades to help lower electricity bills for homeowners.

The business offers a 100% Satisfaction Guarantee and provides 24/7 Emergency Service for urgent heating and cooling needs. They also run a special promotion this month offering a Free Service Call with a Toy Donation, which saves customers $89 on service calls. These promotions have specific restrictions and cannot be combined with other offers.

Customers can book services online, call the main office at (469) 200-2354, or email [email protected] to schedule appointments. The company accepts all major credit cards and offers flexible financing options to help customers afford the products they need. They also provide a free heating tune-up with a toy donation under specific conditions.

The company's headquarters and service area are located at 3015 Main St, Rowlett, TX 75088, United States. They primarily serve Rowlett, Garland, and the Greater Dallas area, focusing on the DFW metroplex. Their local presence allows them to respond quickly to heating and cooling emergencies in the region.

One recent Trustburn review from July 24, 2024, gave the business a 1 out of 5 rating, citing poor service and a slow response time. This negative feedback highlights that while the company has been operating since 2005, some customers experience delays in getting assistance. The Trustburn listing currently reflects a 1 out of 5 rating from just one review.

The company's website lists several specific services including ductless mini-split systems, indoor air quality improvements like air purifiers and filtration systems, and humidifiers and dehumidifiers. They also offer geothermal services and comprehensive HVAC maintenance plans to prevent breakdowns and lower energy bills. These specialized offerings cater to diverse home comfort needs beyond basic repairs.

Arthur Heating & Air emphasizes that their team consists of highly skilled, licensed, and insured professionals who are passionate about their work. They pride themselves on delivering high-quality craftsmanship and customer-focused care to create safer and more comfortable spaces for clients. The owner, Rob Arthur, and his team aim to provide dependable performance and long-lasting comfort solutions.

The company provides a complete range of services from AC repair to full system replacement, ensuring homes remain comfortable year-round. They also specialize in heating services, including furnace repair and installation, to ensure safe and efficient warmth during colder Texas months. Their approach focuses on reducing energy costs while maintaining optimal home comfort.

For water heater installations, the company notes that standard tank models typically cost between $600 and $3,100, while tankless models range from $1,400 to $5,600. The final price depends on the type of water heater, its size, and the specific work required for installation. Switching from a tank to a tankless system may require additional costs for new gas lines or electrical connections.

The business operates with a focus on energy efficiency, offering services that help lower electricity bills through honest recommendations and quality workmanship. They also provide air purification and duct cleaning services to improve indoor air quality and reduce allergens. Their goal is to deliver dependable performance and long-term comfort solutions for every client.

The company has been operating since 2005, giving them nearly two decades of hands-on experience with all makes and models of heating and air conditioning systems. Their history includes a commitment to creating more comfortable and safer spaces for clients in the DFW metroplex. This extensive experience allows them to provide professional HVAC services tailored to specific home comfort needs.

The website mentions that they offer flexible financing options to support customers in a way that works best for them. This includes accepting all major credit cards and providing various payment plans to make products affordable. They also offer a free service call with a toy donation as part of their current promotional activities.

The company's contact information includes a dedicated email address, [email protected], and a main phone number, (469) 200-2354. They also provide a contact form on their website for customers to fill out with their name, address, and phone number. This allows them to assist with questions, concerns, or scheduling services efficiently.

The business is licensed under #TACLB29253E and is fully insured, ensuring compliance with local regulations. They operate 24 hours a day to handle emergency HVAC needs in Rowlett and surrounding areas. Their team is committed to providing reliable heating and cooling solutions focused on comfort, efficiency, and long-term performance.

The official website of Arthur Heating & Air is callarthurair.com.